Our accommodations were beautiful, and we stayed in a king suite. Reasonably priced. It was close to Roger's Place, where we attended a concert.

Upon checking in. A friend had come along with us but was staying in another room with a friend (Name under booking) that was yet to arrive. He was going to visit our room briefly until the friend arrived and the room became available. One staff member was fixated on our friend and kept asking questions about him. I did my best to explain our situation, but staff members insisted we purchased another room. Before the situation can escalate, another staff member intervened and allowed us to check in without issue.

Spacious room with comfy beds, it was quiet when there were no hockey games, and also close to downtown to go anywhere by foot. Good breakfast too, it had everything. The staff was nice and helpful too.

There was a bar sharing the same building and it was below the rooms, and drunk men came out of it after the hockey game and were being noisy in the street in the middle of the night.

The staff were amazing and very helpful in all aspects of the transaction.

Their hallways are ice cold. And I know with it being a jacuzzi suite it's difficult to get everything clean but there was mold around the back half of the jacuzzi tub granted its slightly difficult to get in those spots. Also found someone's vaping device between the bed and night stand. Which leads me to think the rooms are being rush cleaned which brings up a health concern. We also feel that breakfast should be on until 11am as it gets extremely busy and not a lot of space or time to enjoy a proper breakfast. Perhaps more waffle makers. And larger food warmers for eggs and such. As the wait for food refills takes a while.

breakfast was good and the weekend options were even better. Location to venue Rogers was great. Parking rate was the best in the area and was a factor in choosing the hotel. Staff at the front were friendly and helpful.

the bathtub didn't drain well and with two people taking a shower it really took a while. I am sure it is just blocked and needs to be cleaned out. We let the front desk know on our departure. Overall the room was clean and spacious.

This hotel has the best buffet breakfast I have ever seen. Amazing. The rooms were clean and the staff were helpful. Very convenient location one block south of Jasper Avenue.

More chairs in the lobby would have been nice. It was difficult to adjust the heating unit to get just a little bit of heat instead of full on.

The front desk receptionists were outstanding. Stas in particular was a great help with all our questions. Staff was very happy, polite and great with recommendations. One of the most comfy beds I’ve ever slept in. Clean, quiet, great location for our night life interests.

Could use a bigger mini fridge and more towels.

Friendly and helpful staff. Hotel was clean. Great location for us.

We couldn't adjust the AC unit in our bedroom. The room would get warm during the day; probably because of the sun on our side of the bldg, even though we kept the curtains closed. Night time was OK.

I was greeted with a polite and smiling desk receptionist. Had excellent manners. When I had requested more sugar and coffee, the desk receptionist filled my request promptly. When I went to check out, the morning receptionist was smiling and making sure that everything was good, and if I needed help with anything else before I left.

I did notice that there was some jam that was washed off, but still somewhat sticky.

The location was excellent as we were flying from the airport the next morning. The free shuttle was very much appreciated. We were very comfortable in our room and the buffet breakfast was more than we expected. We arrived much later than expected but the lady on reception was kind and helpful.

Did not stay long enough to notice any downsides.

I am a regular user of this hotel. It is very convenient for me. When I book I always ask for an early check-in if possible, and they have always accommodated that. In my last two visits however, email responses to this were met with a response that early check ins would necessitate an additional fee. I asked if they really wanted to do that to a regular client. Management somewhere was doing their job because they nixed that and moved me up to the Presidential Suite for my latest stay as a courtesy. Good job whoever was overseeing that. You kept a loyal client.