Our room looked out over a river and snowy little town. The beds were incredibly comfortable and the quilt…I wish I’d stayed another night. So soft, so light! They had a choice of pillows but the ones in the room were fine. I slept so well. The dinner was one of the best I have eaten in Japan. The dishes were beautifully prepared and delicious. The experience was topped off with great service. I don’t speak Japanese but they were very patient with my attempts and everything was explained. I loved the local delicacies featured on the menu. Breakfast was also impressive. Loved our stay and was fascinated by the history of the place. Thank you!

All the food was amazing, buffet style breakfast is so diverse - there's seriously a little bit of everything. I found myself making sure I was as hungry as possible to give my best attempt to try it all! The staff were so helpful, we are so appreciative of everyone putting up with the language barrier and really making sure we were having the best time and we knew which bus to take. Highly recommend the set dinner as well, very good value for money. Best dining experience I've ever had, all the dishes were presented amazingly. The seasonal sides were a nice touch and the Sake went down very well. Location is great, all the baths were very relaxing. We stayed on the 5th floor facing the river which added to the tranquility. This is my second time going to a traditional Ryokan Onsen town, first time at a hotel and it's something everyone should do, it resets you, grounds you and brings you back to reality with a new spring in your step, life can be so simple and there's nothing that makes you feel this more, than a few "stripped back" days in an Onsen town.

Very nice and peaceful hotel. The staffs are helpful and are with great hospitality. The breakfast and dinner was very amazing. The onsen are very private. I rent a car. There are a lot of parking lots provided free of charges, but locate a bit towards the hill (not at the hotel lobby/front). You may need to temporary park a car at the hotel lobby to unload the luggage or let someone to check in first.

The parking was easy to find with great service. Reception English was excellent and checkin was easy. The room size, cleanliness and view are all exceptional.

Breakfast: Excellent buffet spread in a lovely restaurant. Sit next to the windows for a great view of the town Facilities: Four different hot spring facilities to use, the air baths were clean and comfortable to use, 2 of which had great views of the river. A lounge bar with free drinks and snacks is also available. Rooms: Standard ryokan-quality rooms, soft and comfortable beds

No major complaints. The location may be slightly out of town but that contributes to the nice atmosphere!

There are three bath options which all came with lovely views! Also, both meals were outstanding. Despite being a buffet service, the breakfast had abundant high quality options. I love that they really stuck to their theme of using Aizu ingredients - a proud hotel with pride for their local culture is something admirable.

Everything else was perfect but a shuttle service from the bus stops would take it the extra mile.

Clean room and good services from staff and plenty of amenities in room nice 3 pool Onsen

Thai staff to explain dinner menu for us.

There are 3 onsens in the hotel, very nice and very accommodative waitress at the dining restaurant, will definitely come back again!

Nothing at all

Delicious breakfast and dinner. Courteous staff and public bath was good.

None.

Very beautiful location with very peaceful vibe