The staff was very kind and friendly. We appreciate them giving my child a small goodie bag with indoor shoes his size, showing us the closest parking available because our car was too big for their Carousell, their smiles every time the lift stops at Level 2. The room was so much bigger than the other hotels we stayed in. It was a funny mesh of hard bed and memory foam pillow. We liked the latter more than the former.

Omg. The smoke in the level 1 lift waiting area was so bad... we didn't even dare to go used the washing machine because it was on a smoking level. The ventilation in the toilet somehow has a smoke odour that would leak to the room when the toilet door is open. The smoke scent in the toiletries were not our favourite too.

Very helpful front staff. They kept our bags before check-in as we went around the city to do things. They even put them in our room for us as we returned a bit later then expected. The room was quite small but big enough for sleeping, clean and comfortable. Very close to the train station and bus center. Good value.

None

Location is great, near JR Asahikawa station. There are lots of restaurants, bars, shops and convenient stores. The price is reasonable for the location and room size (we choose a bigger room with space to open up two 29 inch luggage entirely).

Facilities were slightly dated, but did not bother us.

The hotel was very cosy, clean and perfectly located a few minutes walk from central train and bus stations. The room was very small but had everything you might need, very practical and comfy. Unlike what we read on former reviews, there was an ac that worked perfectly

The mattress was very hard

Friendly. Arcade games in lobby were fun. Coffee machine in lobby is a definite plus. Laundry machines!

Toilet had some problems. Hallway looked like a war zone starting at 10 am in the morning, an hour before checkout.

The breakfast buffet here is amazing, including ramen, icecream and sashimi to make your own Kaisen-don! Room was pretty spacious and it’s conveniently located near tons of Ramen places and Izakayas. Also after I made a mistake with the booking dates they made it easy to add another day.

Location is very good. The hotel is close to Asahikawa station. The staffs are all very kind.

No, everything is ok.

clean, great location & staff was super friendly & helpful!

the room is quiet small for the family of 4. but it’s ok because we only stay for 1 night.

Nice staff.

My room is a bit small but still ok. I had a big luggage and just ok to fully open it.

Good facilities,good staff

Nothing