room is very clean and quiet. staff are helpful. they helped booking a taxi to airport with just less than 1 minute. the taxi fare from the hotel location to the airport is practical and recommended. the twin bed room we stayed was so confortable. sheets are so clean. room also has well known brand of air filtration device that can also emit ions. shower water pressure is strong and very pleasure. bath room is very clean. toilet is as everyone knows with bidet toilet seat simple yet sophiticated. Note. it was heard that Toto (the maker) recommended users not to wipe the bidet seat with toilet paper as it could scratch the seat surface instead use of water soaked soft cloth was recommended (ref: BBC's article). walking to key places is easy, e.g. Yatai food stall, signature Ichiran ramen main resturant (original), tenjin shopping area.

Nop

Great location near the Tenjin area and within walking distance to Canal City. The room was comfortable, and we really enjoyed our stay here.

While we had an overall pleasant stay, we did encounter a bit of an issue with one of the front desk staff. We accidentally left our key inside the room and kindly asked for assistance. Unfortunately, the young staff member we spoke to seemed a bit less patient and didn’t provide the helpful and respectful attitude we expected. We understand that he might have been busy, but a little more courtesy would have made a big difference. Despite this, we still enjoyed our stay.

We liked that it was located within the heart of the city, which is alive with people each evening. The hotel was fine, the staff fine, the room as described. The public car parking nearby we had multiple options, so always found a vacancy. We didn't pay for breakfast so cannot comment on this. Needed more than 2 nights to see all that Fukuoka has to offer! We drove to the island of Katsuma which was a nice drive!

We had a large item to discard but they could not help us, so had to discard it elsewhere, which was our nice car rental company! Bins are hard to find as it is but a large item is impossible! Understanding this would have helped us at the hotel.

Room was spacious, clean & on high floor. Views were great. Great location, short walk to eateries, Mitsukoshi and Canal City. About 10-12mins walk to nearest subway and another 3 mins to Fukuoka Station. Hotel helped to book a taxi for 4 adults & 4 cabin size luggages, ride costs ¥2500.

Parking next to hotel was pretty expensive, ¥300 for 30 mins. Hotel recommended another parking place nearby Ecolo Parking, much much cheaper.

Nicely decorated room, clean and quiet. The bathroom is a good size too, according to Japanese hotel standards. Comfortable bed and pillows. We had a nice view of Canal City. The hotel is about a 20-minute walk from Hakata Station, 8-minute walk from the Tenjin underground mall and 12-minute walk from Tenjin Station. It was very well located for our itinerary. We enjoyed our stay. :)

Very central location, 5min walking distance from Canal City. Normal sized room with very comfortable bed. WiFi worked well. Good amenities offered. We were able to leave our bags in the hotel before check-in and after check-out. Very friendly staff. The optional breakfast was definitely worth the price! Would stay here again.

The hotel is new and clean. Location is great. Several restaurants nearby and close to tenjin-minami station. About 10min-walk to tenjin. Good choice if have a shopping plan. Also easy trip to dazaihu.

Only accessible to Fukuoka airport’s domestic terminal by airport line from tenjin station or needs a transfer. Recommend taking taxi to the international terminal.

Centralised location and easy accessibility to subway train stations. The hotel seems to be fairly new as can be seen from the equipments provided in the room, e.g., air purifier, kettle and hairdryer. A comfortable bed and low noise air conditioning system is a bonus.

Lack of clothes storage in the room

Property is close to the main road that connects Canal City to the Tenjin/Daimyo area. Lots of places to shop and eat, to include the underground mall towards Tenjin. The room was a good size for me and my significant other. The room was good temperature and we were able to control the temperature to make it colder. Room had blackout curtains which was also really nice! Bathroom was a good size and items such as razors, toothbrushes, hair brushes, etc. we’re available by the front desk and free water was offered in the hallway on the way to the elevators. Staff is very quick with check in and friendly, ado knows English!

The location was great - Canal city is just around the corner, and there are plenty of restaurants and grocery stores in the vicinity. The rooms were a bit spacious than the typical Japanese hotel room, and it was very clean. We appreciated free access to the (small, but functional) fitness centre on the 2nd floor. It only had three machines, but was by reservation only, so you could freely use them for an hour.

An additional city tax is charged in Fukuoka that was not stated in the original booking price, which we needed to pay upfront when we checked in. This is fine, but it would have been better to be warned about this before arriving/upon booking. The charge is 200JPY per person per night, so while it isn’t much, it can certainly add up!