Centrally located.Rooms very tidy and clean.

So close to the subway. But need to carry all the luggages to climb many stairs to exit from subway. My favourite convenience shop Lawson is nearby. The river and the walking street are nearby too! So many good restaurants can be found there. Staffs are so nice and helpful! Our room was big, the biggest that never seen in Japan! Room was clean and beds were comfortable. Our room type has bathtub and we enjoyed baths almost every night! Coffee machine nears the reception, it was so lucky that we could have a hot coffee while going out to wind. Overall we enjoyed so much staying here! Would like to come back again!

Bed heads were a bit dusty and the pillows were quite hard.

Great location, close to station. Comfortable room, good friendly service of the staff. The breakfast is simple but of good quality.

This was the only hotel were we had to pay extra tax that was not included in the price. It was mentioned on the booking form, but they could have included it in the price. You need to wait in the queue when you arrive late for breakfast. The capacity for number of people that can have breakfast at the same time is limited. When you come early, then there is no problem. The temperature of the airco was difficult to manage for the night. Blankets were relatively thick, so you need to make it realy cold in the room otherwise you get it to warm with the blankets.

We really appreciated the location of the properties, we could easily access public transport and things we wanted to see and eat. Everything else is what you expect from a property like this.

The price, but I noticed in that period a lot of hotels were fully booked and prices were higher than normal. Apparently there was a big festival in that area, during that time. I can't think of anything else, except for some receptionists not fully knowing how things worked, but there was always a senior colleague to help them.

Great location in Tenjin, near to the subway and buses, with a 24h Lawsons nearby, and Daimaru and the Tenjin Underground Mall minutes away by foot. Komeda's Coffee is in the same building. Love the complimentary coffee and tea machine in the lobby. Room was compact and the bed was very comfortable. Only one pillow provided but Reception provided more on request. Amazing shower, the best I have encountered in a long time!

The walls are thin so you can hear your neighbours if they are noisy. Street noise can be a problem on lower floors; I was on the 10th floor so not really troubled except for occasional police sirens. The breakfast is not a buffet but a set of egg, drink, and bread, choice limited. But there are other options in the area so it's OK (for example can walk 15 minutes to Yanagibashi Rengo Market for seafood).

The wifi was sick! And the location was excellent, made it easy to catch the bus or take the subway somewhere. The staff were great, too! I had ordered some SIM cards and had them mailed to the hotel and when I checked in, I didn't even have to ask for them. The room was a decent size and it was great to have Japanese TV.

You could hear a bit from the surrounding rooms or in the hallway pretty often. It wasn't anything crazy or anything, though.

Conveniently located near both train stations. Tenjin and Tenjin-minami. Convenient stores are close and plenty of eateries nearby. Walking distance to Canal City Hakata. Room was spacious, clean. Bathroom larger than most hotels. Windows can open. Bed was comfortable.

What I didn't like about the hotel was the lack of amenities, and the automatic light that turns on when going to the bathroom; certainly wakes you up!

Breakfast at Komeda's was good. We did not know we had to sign in on the wait list so we were just standing outside for a long time. Guests should be advised to go into the restaurant and sign in for service. There was a long line of people outside. Another service we liked was that the hotel held our luggage while we made two overnight trips to Kumamoto and Nagasaki. That was very convenient for us since we did not have to take our luggage with us. We checked out and checked back in to a different room each time.

The room is located in a convenient area. Suitable for families with children. New, clean, and safe rooms. Good service from the staff, helping with the room. When I checked in, the room had a cigarette smell because it was on the same floor as the smoking room. The staff changed the room immediately. Very impressive. Suitable for early morning flights. The staff called a taxi for me.

Location is amazing. Tenjin minami subway station is a few minutes away and the bus stop to hakata station is very close by.. Don quijote(mega discount store) is very close and walking distance to Canal city. Lots of food places. Bed abd pillows were super comfortable and 2 beds were big enough for 2 adults and a 12years old boy.