We had a very good time in Fukuoka due to he way in which the personnel from Floral Inn Hotel did their job. It was the kind of experience when you see that everyone makes efforts for your comfort in a very normal and respectful manner. We appreciated the politeness, the helpful attitude, the cleanness and the fast responsiveness to our requests. We were very pleasantly impressed when we saw that solutions were found for various requests. We would like to thank to the entire personnel for their efforts! They set a very high standard for what a customer service should be like. Congratulations!

This hotel is very centrally located close to the old town and the port. Very clean apartment and facilities with everything you could need. Rooms were a nice size for one person with little excess space (normal in Japanese standards).

The walk into the hotel is not super well labelled but this is not their fault but just due to their location on the water.

Hotel located in a quiet neighborhood but just 3 mins' walk that's the main street with lots of restaurants, some even open 24 hours. A large Pachinko Parlor was just on the opposite side of the street, and next to it that's the famous Canal City. The hotel room was not big but at least my large suitcase could be opened fully on the floor. I stayed 6 nights, every night I had good sleep and never woke up too early, thanks to the shade which made the room dark. There were 2 days I slept until 12:00 noon but the cleaning lady didn't disturb me she just left a bag with all the clean amenities by my door. I felt so rested after my vacation, will definitely come back

The bath is too small

The hotel is located on a small side street, but easy enough to find with Google Maps, and it isn't far from Hakata and access to the airport. The staff at check-in were very friendly and helpful. My room was comfortable and well-equipped, and the complimentary amenity bar on the ground floor was a nice touch. It was excellent value for money. I will definitely return here again the next time I stay in Fukuoka.

Nothing. The hotel exceeded my expectations.

Location was central and also close to the Christmas festivities that were held nightly. Also only a short walk to train stations

I was surprised by the SATURDAY rate that was significantly higher than the other night rates

Breakfast was good however, some non Japanese food items like corn flakes, fresh fruits, cheese etc. May help non Japanese guests to have better breakfast.

Missed continental breakfast items

The hotel is in a good location, within walking distance to tenjin and canal city. Ichiran flagship store is just nearby.

The rooms are small and tight though this is expected for this price point.

Extremely polite and helpful staff with an excellent level of English - although they did let me practice my Japanese! Location was very good for the price. Bed was comfortable. Very clean.

No complaints!

Clean rooms, you get everything you need. Very friendly and helpful staff.

Sometimes it was a bit tricky to find the entrance but it’s doable.

extra pillows are provided! location is good (should come from nakasukawabata station)

May not be the most cost-effective. Bed was big but as a result little space to open luggage.