Staff was very friendly, they let us to leave luggage early and helped us with bus instructions in English. Room is bigger than many to others hotels we stay in Japan. It is a old building, but well maintained and good value. The onsen is small, but it was exactly what the pictures showed and it was good to have a onsen in the hotel for that price we paid. The breakfast is amazing. It had occidental option like cofee, milk, cereal and eggs, but also Japanese options like rice, nori, green tea, grilled fish. The background usic is great, making a perfect relaxing environment.

Location. It was 8 min from the bus stop and in a hill. At first we did not know the best option was to get out one stop before the hotel and go down with luggage and we when to the next stop, which at the time was close and we needed to go 2 stops up the hill, which luggage was a hell. I don't remember if was that instruction on how to get there in the booking pictures, maybe it was there but a reminder of which bus stop to get off by email would be appreciated it.

This hotel is in the middle of nowhere, about a half hour walk to the village (going down the mountain, so plan going up when you come back :)), so it was very, very calm, only the sounds of nature. The traditional interior and exterior onsen were really appreciated, although the hours to have access were limited (6 to 9 in the morning and 3pm to midnight). I liked the vintage look (no major renovations in the last 50 years I think).

The bathroom was like something you would find on a trailer, like a plastic box, it was clearly added. There was a 1 foot step to get in the bathroom itself, but it worked ok and there was hot water.

The hotel is in great location, away from the city crowds, but within walkable distance to Motohakone or few minutes from the bus stop to Hakone. The traditional Ryokan stay was a great experience for us and it was an awesome start to our holiday in Japan. Great view on the woodlands behind.

Would benefit with bathroom refurbishment and tidying at the back

Suda kun, the attending person when we checked in, was so kind he offered to accompany us to the bus station when we lost one of our bags. The room is nice, the food at buffet and during breakfast were sumptuous, and staff are friendly.

Location is not ideal for older people since there's a long walk from the station, and the walk is uphill then downhill.

Hotel has its own private onsen. Amazing room, very cozy, calm and welcoming vibe, fantastic staff. Close to Lake Ashi.

Hotel can be slightly difficult to find via public transport; have to walk on the main road to get to the hotel from closest bus stop.

Property was very spacious and facilities were great. Easy to spot on the road down and good location but still being a bit out of the way. Would recommend!!

Quiet area however it's next to main route. Close to the lake. Good breakfast served. They have onsen however I didn't try it. They have small minibar at the reception and parking around property.

Hotel is a bit old and beds are uncomfortable. In our room we have well used sofa bed ,rather for decoration then for use ;)

Food and service is great! It's best to drop-off from one bus station before the hotel otherwise you have to walk up the hill for about 10 minutes with your luggage.

Free parking, nice outdoor onsen, free flow Sake which provide very conducive environment for after dinner chatting.

NIL

Location

When The reception let us pay extra 300 yen per night even we are not using the spring inside the property they said it's mandatory to pay.