evo Hotel has wonderful friendly and helpful staff, which will go out of their away to help. All staff spoke perfect english. The location was amazing, right on the heart of town with plenty of parking across the road. There is an Onsen just across the road as well as a free foot onsen which you can enjoy an amazing view of the mountains.. There is also a small onsen on evo's 5th floor. This hotel has been fully renovated late last year. The main bus stop from Nagano is next door and also the tourist information centre. The general manager David is a top guy and happy to help any way he can. A big thank you to all of you David, Grace, Hyobin, Nideesh, Annie, Kat and Kato (Kato makes the best cappuccino). We do hope we haven't forgot anyone and will see you all again soon :) Oh! almost forgot the beds in evo are the most comfortable you will find in Japan... Liz and Andrew Burt

Tony the manager is a credit to the organisation. He went above and beyond helping everyone with booking food, busses and info on the slopes. All of the other staff were incredible and really made the trip special. Beyond this the location is phenomenal right in the middle of town close to food and the slopes. Opposite the accomadation is the free bus shuttle to the other slopes!

The rooms are outdated but by the sounds of it they will be renovated soon

Definitely a great hotel if you’re wanting to stay in Hakuba. Location is ideal, directly next to Hakuba Happo Bus terminal where the Hakuba valley shuttle picks you up for the ski fields. Lawsons mini supermarket is across the road. You can arrange to be picked up by Evo from the Happo train station if you arrive by train. Excellent room, with large bed and very sound proof room, unable to hear any noise from the bar down stairs. Newly renovated and modern, the complimentary breakfast was outstanding. Local restaurants and ski rentals are centrally located

The locations was great -- right next to the bus stop and walking distance to Happo One ski lift. The staff was over the top -- especially Nideesh at the front desk. Not only was he helpful, but he was an absolute pleasure to talk to and went out of his way to really help make our stay amazing.

The price of the hotel fluctuated a bit between when we first booked and when I check online a month or so later (it was a lot lower). I did not make it an issue but it was a bit of a bummer ... Nideesh made up for it.

Everything. Hotel is ideal and brand new. Modern, clean and simple with all needed to enjoy skiing and the surrounding area. Breakfast is not fancy but gives you all you need for the day ahead. Rooms are spacious. Lockers in the dry room are very helpful. Onsen is wonderful on the top floor with a lovely view. Good tunes playing and funky vibe. Location for the bus couldn’t be better. And a short walk to the Happo gondola plus a number of good ski stores and restaurants.

Very minor comment but staff could have been a little more engaging and knowledgeable. Place and area felt new to them.

Hotel is brand new and in great condition. Super clean and very well run. Breakfast every morning while a bit repetitive was well stocked and a great way to start the day before hitting the slopes. Washer/dryer availability is great for keeping gear clean and the ski lockers available for each room are fantastic, our gear was warm and dry every morning. We used the Onsen a couple of times and I had it to myself both times, views from up there are great! My only recommendation would be trying to find a smoother system for reserving shuttles, we had a couple of miscommunications resulting in delays, perhaps an online booking system would fix that. Overall a fantastic stay!

evo Hotel has wonderful friendly and helpful staff, which will go at of their away to help. All staff spoke perfect english. The location was amazing, right on the heart of town with plenty of parking across the road. There is an Onsen just across the road as well as a free foot onsen which you can enjoy an amazing view of the mountains.. There is also a small onsen on evo's 5th floor. This hotel has been fully renovated late last year. The main bus stop from Nagano is next door and also the tourist information centre. The general manager David is a top guy and happy to help any way he can. A big thank you to all of you David, Grace, Hyobin, Nideesh, Annie, Kat and Kato ( Kato makes the best cappuccino). We do hope we haven't forgot anyone and will see you all again soon :) Oh! almost forgot the beds in evo are the most comfortable you will find in Japan... Liz and Andrew Burt

There is nothing negative about evo Hotel.

This place was so amazing, from the staff, to the location, to the cool bar in the lobby, to the onsite locker rooms for all your gear. Literally right next to the bus stop, kiddie corner to the lawson, and seriously the most friendly and helpful staff. It was so great getting insights from other snow sports enthusiasts at the bar late night playing vinyl records till close. Such a fun location.

My only thing was the room was pretty small, and the bathroom had a funny odor to it. The bed was wall to wall, so getting in and out of it was an adventure but it was super comfy regardless.

The property was ideally located next to the bus station. It has a warm welcoming atmosphere on arrival & Tony & all of the staff were exceptionally helpful & kind throughout our stay.

Evo Hotel was perfectly located within the ski town of Happo. Within walking distance of all of the town’s bars, cafes, restaurants and the slopes. The hotel itself was immaculate. I was so impressed with the generous size of the room, the modern amenities, bar/lounge/lobby area and the breakfast/common area on level two. The staff could not have been more helpful and kind. Bonus points, the hotel is located right next to the town’s main bus stop, making travel from other cities and travel to other ski towns hassle-free! I cannot wait to return to Evo Hotel next season!