Clean, comfortable and spacious. Located close enough to Komachi-dori street, but far away enough to avoid the noise. There is a bus stop is right outside the hotel entrance where we could take a bus to Hokokuji bamboo temple.

Hotel informed that luggage deposit is not available as there is no staff around - this is true, but hotel could have added that there are lockers available on the upper floors so that we could have stored our luggages there while waiting to check in.

The self service system was very convenient and efficient, we didn’t mind that there were no staff present because everything was easy to handle. The room is beautiful and huge. Great location, right in the city center next to the main shopping street. Room was extremely clean and tidy, looks newly renovated.

I got the room at a great price (for what it’s worth) but I think the price before the deal is quite high and not sure if i would have paid full price, but that is subjective of course.

We like the easy entry and nice smell of the hotel. The rooftop access is great. Staff were fantastic and friendly. The bed was tall so we were able to tuck our luggage underneath. Room was spacious and love the variety of warm lights.

lack of luggage holding and no laundry service. We did not like how the AC unit was blowing air directly above us as we slept.

The room is spacious and comes with a small kitchenette that we can wash the children's bottles and utensils. Very clean and comfy. The hotel actually sits on an old site that i think is more than 800 years. Also located very near the shopping street and Kaguraden Temple.

You have to be comfortable to do check in on your own. There are no service staff there. And they only provide one key.

Great location, right on the main strip and about 5 minutes from both the shrine and shopping street. Very clean and comfy with good personal amenities. Nice and quiet room, well insulated from outside noise. Ability to watch Netflix on the TV.

Not much, just that the room was smaller than appeared in photos and was a bit difficult with a large suitcase and stroller.

Extremely close to the shrine, so a slight walk from the station. Clean. Pretty convenient. Adjacent to the shopping street. Beautiful town. No real complaints.

A little bit pricey for a solo traveler, but the room was likely intended for two people. Arrived around the same time as two other guests. Check in process was through a single remote system. So had to wait for everyone in front of me to check in first, so took some time.

The room was spotless and cosy, perfect location.

The check-in process is overly complicated. Booking numbers, check-in codes and passwords, at first instance it's not readily clear where and when to use each one. The final stage involves a remote call via a small one-way monitor to a call center. The staff had me fearing I wouldn't be able to stay by asking if I had submitted a picture of my passport, stating 'it's a hotel rule'. I'm not sure she knew the reservation procedure because I wouldn't have been able to book the room if I hadn't done so well in advance. Checking in at 9pm, not having my passport with me,being made to feel like, no passport, no stay....was a bit uncomfortable. AirBnB in Japan has a much easier and smoother check-in system.

Nice and functional interior with everything one needs - we really liked the style and the simplicity. Perfect location to explore Kamakura, famous elements of the city are nearby and you can walk everywhere (to restaurants, shopping street, shrines, conbinis etc) Overall we would come again as it is a really cool place to stay some nights. Thanks!

We don't want to decrease the "points" for it much, but it was really dusty in the room. Next to the futons in the corners next to our pillows, on top of the little shelf behind the sleeping spot, around the TV and on all cupboards and when we tried to open the window a cloud of dust fell on us, from the curtains/window bench. It should really be cleaned better, wet, not just quickly but properly. Then it would be a really perfect place. This time we took care ourselves where needed, hoping that it will improve in the future. We never met or talked to any staff, so we cannot rate that.

The room design was excellent. The bathroom in particular was great, it had lots of soaps and toothbrushes etc. The yukata were a nice touch! There's also a storage room which we didn't need, but was a welcome feature.

Nothing, really good value for money honestly. Perhaps the futon beds aren't for everyone? I found them comfortable personally. Also, the check in is with someone over intercom (possibly overseas; their japanese had a foreign accent) which isn't a real issue, but I guess puts some people off.

Great location about 15min walk from kamakura station, Road hotel is on is adjacent to Komachi-dori Street (the main strip). Room was nice and you get yakuta to wear plus a free drink in the hotel cafe downstairs.

Nothing