Very good COSPA and convenient location from the train station. Lounge service included. Amenities ok, enough towels. Good view

Staff needs training in hospitality skills, a smile goes a long way. Staff I directly interacted with were on working very mechanical, didn’t felt welcome nor appreciated ( unfortunately both arrival as departure!). Rooms need thorough cleaning, strong dust buildup in the corners. Water pressure weak. Wishes I could get a double bed instead of two single ones ( even the bed was not too small & comfortable to sleep on ). If you claim soundproofing it should be ! Unfortunately the people in the adjacent room were very noisy.

The location is top notch, right between Minato Mirai, Chinatown and all other major attractions. Also next to the Sakuragicho main stations. Beds are comfortable and hotel are clean, they provide free coffee and teas at the lobby and also lounge for lounge access guests.

Looked like they are a bit low on staffs and over stretched. Several of the staffs should learn to smile and greet. especially the international ones. Seems like their positioning can be tweaked as well because they are in tourist area but the setup are really like a business hotel i.e. breakfast that ends at 930. Also, we could hear the water pipes running for a while after the toilet are flushed, which went on longer than it needed to fill the water tank (might be a pipe issue), making the room uncomfortable to sleep at times. It doesn't happened in the other room we booked.

Location was excellent, and just a 5 minute walk to Sakuragicho station, giving easy access to Yokohama/Minato Mirai areas. Not much going on close to the hotel, but plenty of bars/shops/restaurant options within short walking distance. Rooms were clean and hotel was fairly modern and well maintained. Our rooms overlooked the main rail line which runs alongside the hotel. Thought this may have been noisy but soundproofing was pretty good and it never really bothered us. Didn't make use of the breakfast facilities, so cannot comment. Convenience stores were nearby and met our needs. Overall we were very happy with our stay, with only a few minor complaints. Would stay here again, and would recommend to others.

The pillows provided were not good; feather on one side and horribly uncomfortable 'piping' on the other. Due to family allergies, requested alternative pillows, but staff were surprisingly dismissive and unable to help. Ended up purchasing 4 of our own pillows from a nearby department store (which were superb btw :-) ). Requested nearby rooms, but ended up on different floors due to limitation of Deluxe Twin room type - understandable, but bear in mind. Requested check-in staff to assist with making a specific large taxi booking we needed for 6am in the morning. Were told to come back in the morning, but when we did, no staff were present at the desk. Fortunately we managed to flag down a passing people carrier/taxi, but we almost missed our connecting bus journey.

Satisfied with everything. Nice and tasty biscuit with the coffee. Loved the breakfasts also

if one thing could be better, there could be an extra basket(s) at hand, in laundry room, because some people do not take care and leave their laundry for hours and blocking the machine for others. We could use the baskets to stop machine blocked for hours without any use. We would just empty machine to the basket. It was frustrating to go over over over and over to check when laundry machine, namely dryer machine will be again free.

Great location and value for money. Space is a bit limited, but that's normal in this area. I booked a room with two twin beds, so I could put my luggage on one of them and that worked out perfectly. Train noise didn't bother me because I was on the other side, but the AC gave off some weird noise even when it was off. It only started happening after I turned it on once out of curiosity, so if you can avoid using it, then don't use it. Otherwise, you can ask for ear plugs at the reception. Wi-Fi is kinda slow. If you need work done, you'll have better luck at the coffee shops nearby.

Second time to stay at Far East Village Yokohama. This time we only needed a hotel for one night due to a flight change, this was the perfect option for both convenience, comfort and price. A great location for the bay area, shopping district and 5 min walk from JR Sakuragicho station. It's modern, plain and simple in a good way. Both our rooms were on the 10th floor, next to each other as requested, with pleasant city views. Wifi worked well in both rooms and the lobby. Staff were aimable and proactive - asking about our early morning flight and whether we'd like them to book us a taxi - was a thoughtful touch. Without doubt, we'd book this hotel again 👍

For the quality and price paid, I can't find fault.

Always wonderful rooms, great staff in the lobby and helpful and friendly cleaning staff too. Really good price! Great ambient lightning in the rooms.

I love this hotel and have stayed here 3 times. The last time I stayed I was in room 1301, which was lovely, but there was a quite loud humming noise that never stopped. It might have been because the room is right next to the elevators, but it was especially loud near the window, and slightly less noticeable elsewhere in the room. I was never bothered by any other sounds though.

MY HUSBAND AND I LIKED EVERYTHING ABOUT THIS HOTEL. THE ROOM SIZE, THE CLEANLINESS, THE LOCATION TO MANY GOOD RESTAURANTS, SHOPS, CHINA TOWN, COSMO WORLD, WORLD'S PORTERS, YAMASHITA PARK, ANDTHE DELICIOUS COFFEE AND COOKIES IN THE LOBBY ALL DAY LONG. THE BEAUTIFUL VIEW FROM OUR ROOM ,THE RIVER BRIDGE /RIVER. THE TRAIN STATION SO CLOSE TO THIS HOTEL, AND MOST OF ALL, THE WONDERFUL STAFF. EVERYONE IS SO FRIENDLY, ALWAYS VERY WELCOMING, SMILING AND TRULY CARING ABOUT THEIR GUEST. I ESPECIALLY WANT TO THANK HOTEL MANAGER MR.LEO. HE GREETED US WHEN WE ARRIVED AT THE HOTEL, INTRODUCED HIMSELF TO US AND EVEN WENT TO OUR ROOM, TO SEE THAT EVERYTHING IN OUR ROOM WAS SATISFACTORY. WE HAVE NEVER HAD A HOTEL MANAGER DO THAT. MR. LEO IS ALSO ALWAYS VISIBLE IN THE LOBBY GREETING THE GUESTS WITH HIS "GREAT SMILE". THANK YOU MR. LEO 😀😀 SPECIAL THANKS ALSO GOES OUT TO SIR JACK. FRONT DESK ASSISTANT MANAGER. ALWAYS WILLING TO ASSIST YOU WITH A SMILE. THANK YOU SIR JACK FOR ALL THE HELP YOU GAVE US. WITHOUT YOUR ASSISTANCE, IT WOULD NOT HAVE BEEN POSSIBLE FOR ME AND MY HUSBAND TO TRAVEL TO NIKKO TOCHIGI, JAPAN. WE ARE HERE NOW AND HAVING A GREAT TIME. ALSO WANTED TO THANK YOU SIR JACK FOR GOING OUT IN THE RAIN TO HELP LOAD OUR LUGGAGES INTO THE TAXI. AND YOU DID THAT WHILE HOLDING UP AN UMBRELLA FOR ME, SO I DON'T GET WET. NOW! THAT'S WHAT YOU CALL, "GOING ABOVE AND BEYOND YOUR DUTIES. YOUR ACTIONS SIR JACK IS TO BE COMMENDED. "A GREAT BIG THANK YOU SIR JACK" FOR YOUR SERVICES. MY HUSBAND AND I ARE ETERNALLY GRATEFUL TO YOU. MR AND MRS MARY AND ANGEL LAYGO, 😀😀

TO BE HONEST, THE ONLY THING I DIDN'T LIKE IS THAT THE ROOMS (OUR ROOM) DOES NOT HAVE A LIGHT ABOVE THE MIRROR IN THE BATHROOM. MAKING IT REALLY HARD FOR A WOMAN TO DO HER MAKEUP. AND IF MOST WOMEN ARE LIKE ME, WE NEED "GOOD LIGHTING " TO DO OUR MAKEUP. 😃😃😃😃 RIGHT LADIES? 😀 SO MANAGEMENT, PLEASE TAKE NOTICE OF MY REQUEST. BECAUSE IT REALLY MEANS A LOT TO ME. (US WOMEN) THANKS!!! PS, MY HUSBAND AND I WILL BE RETURNING BACK TO YOKOHAMA ,JAPAN NEXT YEAR. AND WE PLAN TO STAY IN YOUR HOTEL AGAIN. "FAR EAST VILLAGE HOTEL YOKOHAMA". I'M HOPING TO FIND THAT MY REQUEST HAS BEEN HONORED. THANK YOU KINDLY, 😃

The hotel met the expectation. One of the staff member named Susmita (If I remember it right) had a great smile on her face and was very helpful during our checkout too. She had an excellent attitude. The property was clean and had a great location.

The rooms were small, making it difficult to open luggages at time. I went to enquire about late checkout and while I was speaking to another staff. Mr. Giri was commenting from the behind instructing what to mention, I felt a little disrespected during this time. Also, at another moment when I was speaking to him directly he again had a very straight face, it might be his natural mood but made me feel not welcomed.

We liked everything about this hotel. Special thanks to Mr Masiro, hotel manager. He is a very professional, attentive and caring person. Always visible throughout the hotel. Asking you if everything is okay, any problems ,and if we needed anything to let him know. Mr Masiro even came to the dining room on our first day breakfast ( complementary for our GOLDEN ANNIVERSARY) to ask if everything was satisfactory. Which it was. The breakfast was so delicious with enough selections of food items. And the coffee machine with coffee selections is excellent. 😍 Mr Masiro was always so attentive to his guests. A truly amazing MANAGER. Special thanks to Miss Suguru also, (Sugar) that's what I called her because the very first time I met Miss Suguru, she was unbelievably friendly, happy, outgoing and had the most amazing personality. This is the first time in my life in all our years of traveling that we've ever met a hotel Brand Assistant like Miss Suguru. She was always so bubbly, friendly and happy. She made sure her hotel guests were always satisfied with everything about your room and the hotel. She always wanted us to let her know if we had any problems to inform her about them. Seriously, Miss Suguru (sugar) is soooooo sweet. She treated you like "Family" not just a hotel guest. She was always so visible throughout the hotel, making her rounds to assist every guest. Miss Suguru even came to the dining room while we were having our first day breakfast to be sure we were satisfied with everything. And when she saw our camera she volunteered to take our pictures. She even asked to take a photo of me and my husband with her own camera. Can you believe what she did with our picture. Because Miss Suguru knew my husband and I were celebrating our 50th wedding anniversary, she had our picture enlarged , lamenting it and had the inscriptions " Happy 50TH Golden Anniversary." with the date on it.

Noting, loved everything.