Hotel was clean and always had a staff member on 24/7. They would be hanging out in a room behind the counter late at night if there were any issues. They provided free coffee and tea in the lobby (self serve) as well as a designated smoking room near the lobby. They have washing machines and driers available which was nice. They provided free (choose your own) bath salts and had an assortment of options to choose from as well as pre-made bags which was lovely. Nice location - walkable distance to the big shopping centre nearby and the park/big boat. There was a very nice izakaya/bar called Yokohama Beer on the opposite side of the street literally 10-20 metres away. The staff know some English, however, some sentences can be hard for them to understand. Overall, it was easy to check in with a mix of English and Google translate.

The hotel's location was incredibly convenient. You could catch the bus, walk to the train station, or walk a bit further to the Hammerhead and Red Brick warehouse area. Very close to the hotel is a brewery with good food and beer options, as well as a few other restaurants. The hotel staff were friendly and helped me move in with several bags. The room was spacious, with a couch and a small table. I enjoyed the space and the cleanliness of the room.

I was only there for a few nights, but I needed to do laundry, and there was only one washing machine and one dryer. It was challenging to find a time when it wasn't being used, and once I did, the dryer was not working well and required more than two cycles to get my clothes semi-dry. Perhaps a second washer and dryer combo would be beneficial for the hotel.

We liked the little touch of attention to details such as a vanity mirror with lights which also serves as a bedside table unit. The self service station for bath salt to sooth our tired muscles after a long day of walking.

The way to the hotel is quite confusing. The instructions to exit via nearest train exit does not apply to those who do not own an IC card (which most tourist don't have). We had to walk a detour route in which we got a little lost due to the many overhead bridges in the same area. We had 4 luggage with us which were very inconvenient for getting up and down the bridges on some part of the journey.

Very friendly staff, amazing location and close to the train station, great view of the river from our window. Lovely lobby area with complimentary bath salts and beverages. We don’t like coffee but this coffee was great! Very clean bathtub for using bath salts every night. Individual lamps by the beds.

Rooms are very tiny with pretty much no place to open your luggage. We discovered ants in our room; however, the staff immediately offered to move us to a new one. We couldn’t not figure out how to turn on the bathroom vent, so the bathroom would get too hot.

The hotel had a classy interior and the rooms were clean. The shower pressure was fantastic, and the water got very warm. There was also a bath salts bar, where you could make your own scents. It wasn't too far from the station, and most attractions were about a 20 minute walk away. Overall a great place to stay.

While they offered breakfast (for a fee), it was the same three soups everyday. It was soup, 2 dinner rolls, and a small salad with a drink. While it was tasty, I wish that there was a bit more variety and volume. Thep plating and presentation was quite nice though, and the seating was cozy.

Location was great for train travel and access to local restaurants. The 24/7 access to tea and coffee in the reception was terrific. I used these facilities a lot during my time at the Hotel. The rooms were clean & tidy and very comfortable for me as a solo traveller.

Limited menu options for the breakfast. The breakfasts were aimed more at the local traveller than the international traveller. That said, the breakfasts were nutritious, filling and enjoyable.

Smaller style of hotel which is clean and with good sustainability practises the location was an easy walk to interesting food, mall and tourist sites. There was a guest laundry (washer and dryer) microwave and vending machine on each floor. Wide corridors.

The hotel has very good location close to Sakuragicho station. It is ideal especially if you want a quiet area and still stay very central. There are many coffee shops and restaurants around. The room was spacious, very clean and had a separate area with a working desk. It is a great hotel where you can rest and sleep without surrounding noise. They also have a restaurant where they serve great coffee and sweets. I would choose this hotel any time again when in Yokohama.

The WiFi is not so strong in the room which was a little unfortunate because I couldn't make use of the working desk as much as I want to. But it was okay for normal browsing.

Amazing value, next to the station and great walking distance from all of the famous tourist places. The staff is accommodating and will hold your luggage if you arrive early and even after you check out. The area to make your own bath salt is so unique and original, I loved it.

There is a bit of wear and tear in the rooms such as scratches on walls or light switches popping out of place. Everything works though! I wish the restaurant had more variety.

Location was great, enjoyed evening walks from hotel given it's proximity to attractions and waterfront. Had little interaction with staff but when we did they were always pleasant and very helpful. Bonus that there was always one staff member who could speak English.

Would"ve loved a microwave and an electric kettle for those late returns from travelling all day.