High quality prompt service. Downtown location close to all major city highlights. Built-in combini. Good breakfast variety. Streaming services available on TV (work with your own accounts). Washing mashines' status seen on room TV is very helpful.

I think a hotel that stops tucking the blankets in when making the beds and finds a friendlier way to show that the bed is fresh/unused will be blessed.

The hotel was clean, looked new, had parking facilities that were linked to the hotel. It was at a very convenient location next to the shopping street and walking distance from the castle. There are plenty of shopping and sight-seeing opportunities within the vicinity. Heating / cooling facilities are really good. Staff has limited English speaking abilities but enough to communicate our needs and understand check in procedures.

We stayed over the weekend, which meant that the surrounding streets were filled with many people and therefore, possibly lots of noise. We stayed on the 9th and 11th floor facing one of the streets where restaurants and pubs are and you can hear street noise till very late at night (about 2am).

The hotel is located right along Shimotori Shopping Arcade. Easy access to everything i.e. convenience store, shops & restaurant. There is a parking within the hotel property but with an extra charge which is worth paying. This property exceeded my expectation in terms of quality. Room size is big with new facility. Hotel staff communicates very good English. There amenity i.e. quality facial care & facial wash for you to pick at the hotel lobby. Moreover, there is 7-Eleven in the 1st floor. Super convenient!

None

Excellent location. You can go from Kumamoto station to the hotel very easy by city tram. The hotel is near to Kumamoto castle, Shimotori shopping arcade, convenience store, and many restaurant. The hotel is new facilities, there are microwave, ice maker, vending machine. The rooms are big and the beds are comfortable. Air conditioner can adjust for heating or cooling. The hotel staff are very nice.

There are Daiwa Roynet Hotel Kumamoto Ginzadori PREMIER and Daiwa Roynet Hotel Kumamoto, it may be confusing.

- Modern hotel offering all comfort required. Clean rooms - comfortable beds - central location on walking distance from Kumamoto castle.

- Parking was full on arrival, which was a bit of a hassle given the location of the venue in the center of Kumamoto. Fortunately the staff kindly directed us to a public parking where places were still available about a 10 minute walk from the hotel

We were staying in a twin room with massage chair. The value for early booking was excellent. The hotel has a car parking facility but because we rented a taller car, it was already full. Still, There is a lot of alternative parking options near by. The hotel is walking distance to Kumamoto Castle. The main shopping area of Kumamoto and the Roofed Shimotori Shopping Street. So great great location.

Room is new and very clean. Staffs are helpful. The hotel is at central location with an easy walk to the castle and shopping street. It also has its own parking building, which is convenient for guests, who travel by car.

- Parking is a bit of a hassle for guest, who are not familiar with automate parking.

friendly staff, great location- walkable to Kumamoto castle, shopping streets and malls. alot of food options/ convenience stores nearby. hotel amenities were great- provide free coffee sachets! room is clean and well maintained. bathroom is bigger, with a short area and bath tub.

In the center of everything, surrounded with restaurants and shopping mall, great location and very happy with the size of the room, very comfortable! Highly recommended !! Love the massage chair in the room, good massage after walking all day!!

None

Pro - new, clean, best value for money, room is specious (considering business hotel standard), perfect hot shower. Location is close to several shopping areas. Note - This hotel has a twin hotel with the same name, but different road name (both are within walking distance), this could be misleading, I checked-in at the wrong hotel and had to walk to another hotel.

Con - in-house parking fees are more expensive than outside 3rd party parking lot, the hotel charge a lump sum of JYP 1,800 a night, where you could find JYP 1,500/night nearby parking lot.