Super close to the Shimotori Shopping Arcade so it's easy to walk to and from (5 mins). Can use the city tram from Kumamoto Train Station and stopping at Torichosuji or Shidocho (5 minutes from either). Staff were friendly and English instructions were available. Double bed was very comfortable. Bathroom was reasonably large too and had a bathtub. Lighting in the room had adjustable dimmers so very comfortable for the eyes in the early morning. Breakfast had Kumamoto's special fried rice and lots of different types of foods, very extensive and all delicious. Guests get a complimentary drink during happy hour.

No window views, just a brick wall on the other side. Nothing else bad about the room, and honestly most of the time I spent touring the city, so this isn't much of a problem.

I have chosen this hotel for one-night stay during my Kyushu trip. This is located close to streets with many restaurants and shops. The best thing about that hotel is the breakfast. There one various options and everything was fresh and tasty. Our room was with a big windows and modern bathroom which I really loved. I need to say that cleaning personal is doing all the best and wanna say thank you to them but hotel's managment should consider changing kinda used-looking bedlinen which seemed to be, not very hygienic or new. I really liked that they provided bottles of water with kumamon! I also do like the idea of providing pyjamas.. I just wanna say that you find a good price for staying here I would reccommend it, but if you pay double as we did I would've chosen other place.

1. Hotel do not have it's own parking and provided map has not current prices for overnight stay. 2. Very small breakfast place. There were lack of seats so they have made up that you need to say at what time you are going to have a breakfast one day ahead - I didn't like that concept especially that it wasn't mentioned before booking a stay

The hotel was fantastic in so many ways. The price was affordable for the range of services provided including a comprehensive breakfast and various smaller amenities including pajamas, toiletries, soaking salts, etc. Service was great and my room was clean and comfortable. It was also quiet despite being next to a busy commercial arcade. I highly recommend this hotel and plan to stay again in the future.

The coffee needs improvement- not the best, a little bitter, and not provided for very long beyond the breakfast time. but this is a minor complaint. I know this is not typical in Japan but it would be wonderful if the hotel had a small gym with weights and cardio equipment; as a business hotel this addition would really help guests stay in shape!

A nice quiet room with everything you could want, just two blocks off the main outdoor mall. During booking, I was actually unhappy that the price included breakfast since I'm vegan and I assumed there'd be nothing for me to eat. I couldn't have been more wrong! The buffet offered a wonderful Asian-style salad and good coffee. Solid Internet, easy check-in, and an all-around flawless experience.

I have nothing at all to criticize, especially given the price!

The front desk staff was very friendly and helpful. I found that the free welcome coffee was a nice touch. The breakfast buffet was nice, including hot and cold food, and I enjoyed sampling some local specialities like Karashi Renkon. The location is very convenient (in a large shopping mall, across the street from a convenience store, and close to a major bus and tram station; only a few minutes on foot to Kumamoto castle).

The bathroom wasn't very clean, and once my toothbrush and towels got taken away without replacing them. Since the building is squeezed between two other tall ones, some rooms don't have "real" windows, and it felt a little claustrophobic.

Excellent service, rooms and bathrooms were pretty roomy for japan standards (i was able to comfortably exist and go through luggage w 2 of us). Tons of complimentary amenities, free drink for happy hour each day, and a surprisingly good breakfast buffet! 👌 Also super convenient area, unlimited options around and walking distance to the caste.

Location: Centrally in Kumamoto's downtown area of Nishi Ginza Street, about 2.6 km away or approximately half an hour of walking distance from Kumamoto Station - Complimentary breakfast buffet: A good selection of Japanese and Western-style dishes. Cleanliness and service: The room was clean and I was assigned a room on the highest floor upon request.

Consider extending the Happy Hour for a free drink for hotel guests until late night so that those arrived after 7.00 pm could enjoy a free drink too. :)

Great location, very central spot with nearby access to the tram, shopping, restaurants within easy walking distance. Room was very small but enough space for our luggage, to shower and to sleep so no major complaints. Air con worked nicely. Breakfast selection was fairly basic but nonetheless enjoyable. Laundry room was convenient as we needed to wash and dry our clothes.

Good location near shopping street and castle. Well-equipped and well-run hotel; room was comfortable and spacious enough for 2. Hotel staff was flexible to accommodate our requests and also provided helpful instructions about carpark when we contacted them with queries (via Booking.com) before our stay. Good spread for breakfast; breakfast staff was polite and attentive.

Comfy rooms, breakfast was tasty and had laundry facilities

Breakfast was only served until 9am and there was a queue on one of the two days we stayed (even though there is a timed ticket system) due to lack of tables. Also check out by 10am is early.