The hotel was very conveniently located right near Kumamoto station. The hotel staff were very friendly and helpful. Our beautiful view from our hotel room was the plaza in front of Kumamoto station and the main road, which was decorated with twinkling lights for the holidays. The hotel offered an included breakfast buffet, which was very popular. My daughter liked the quality of the shampoo and conditioner available in the bathroom.

The included breakfast buffet was very popular, which meant that everyone had to jockey to get in line for the food and then to find a seat in the crowded dining area. The congestion between people getting breakfast and heading out for the day made it hard to catch the elevator.

The hotel staff were very professional and helpful. My rental car battery died and the staff assisted me to contact the rental car company. The location is excellent being next to the Kumamoto train station. The room had excellent view of the surrounds. The dining area at the lobby was available for guest use. Special thanks to the gentleman at the front office who spoke excellent English.

Inspite of the high traffic and automated checkin system, the hotel staff was on hand to assist guests.

I like the location, it's just right the corner of JR Kumamoto station; even with my big luggage, it takes no more than 7-10mins; depending on 1 traffic light we need to cross. And its very safe cos there is a small Police post beside the hotel. Check in very brief; they already have our reservation; and the hotel provides amenities at the lobby; so, you just take what you need. Breakfast was open air at the lobby, which serves quite a fair share of buffet of Japanese breakfast. I like the concept that the locals practice; after each meal; they would clean up the table for the next guests. Room is spacious and on my floor there is a vending machine for drinks as well.

Nothing so far.

The location is excellent, just a 1-minute walk from Kumamoto Station. You can find food in the adjacent mall. The room is standard. Check-in is done using an automatic machine. Breakfast is served from 6:30 to 8:30 AM, with a simple style. Parking is in an elevator building next door, costing 500 yen per night. There are two pillows provided, but you can request more for the kids. Additional towels are available for 100 yen.

The hotel is 5 min walking from JR Kumamoto station, and an easy starting point for every sightseeing in the city (easy to access public transportations). the room was as expected, with enough space for one person, and equipped with what you expect to find in an hotel like this in Japan. Toiletries are available at the reception. also good Japanese breakfast included in the price.

The location is very near to the station. The room we had was a double room, and the bed is firm and the duvet is warm. There is a coffee machine, ice machine, water dispenser in the lounge on the first floor. Breakfast was excellent, plenty of dishes to choose from and also bread. There are coin operated washing machines and dryers too on 1st floor. Overall, it is good value for money.

The decoration of the room. There is a huge clock above the tv, a standing light fixture with 2 bulbs: one can be dimmed, but with a cover almost as big as a football, and the other can be bent which perhaps is meant for reading. The double bed is placed against the wall, and there is not much room left. There is no suitcase stand and slipers are thin.

Great staff, everyone was super friendly and helpful :) Room on the smaller side, but still fine. Breakfast did not have too many options, but the quality was okay and it was free. Location was perfect, right next to the train station.

I think for the price it does not get much better. One of the best budget hotels I stayed in recent times.

next to Kumamoto station. Self served breakfast while looked simple were full of variety and very efficient - food replaced, place cleaned up as soon as guests leave. This is not a luxury stay but stay here for convenience. Would definitely stay with the chain if they all run like this

maybe the elevators could be prioritized or something. A lot of people traffic and while they have 4 elevators, makes it hard when all service top to bottom but really this is a well run place, very efficient.

Location is great, within minutes of walking from Kumamoto Station. Consistent service and look and feel. Makes you feel "familiar" across different Toyoko Inn hotels across Japan.

Breakfast is for early risers, they end breakfast at 9am, so do wake up earlier if you like to enjoy their breakfast. For the room rate, I am happy with their complimentary breakfast spread.

This is my third time staying in Toyoko Inn during my travel. I would say that the room in Kumamoto seemed bigger compared to the other two. The location is very convenient!

I wish they had a bigger dining room for breakfast. For a 27-story hotel, the small dining area is quite packed during breakfast time.