The house is cool, location is good. Kitchen facility and tableware are well-prepared. The bed and quilt is comfortable. Neighbors are friendly.

The whole house was full of dust, on the floor, on the window sill and in the air. Wish there were some cleaning tools that we can clean by ourselves. The smart key was not working as everybody said. I could not contact any crew by Line instantly, until my husband found the compony phone number and called them to solve the problem.

Staying in a traditional Japanese home yet with all of the modern comforts is not something I ever expected to experience as a traveller from Australia, yet that is what we experienced staying here. The home itself it absolutely fantastic. Upon first walking inside we were all impressed and enjoyed finding the different parts of the home. The location is very convenient and we’re able to walk to almost everything we did during our stay in Kyoto. The wooden bath was an absolute highlight - I wish I had one at home! The bathrooms and toilets were all fantastic and the kitchen was very well equiped. We used the second bedroom area for yoga in the morning. Overall, a magical place to stay in a city as historic as Kyoto.

Like all beds in Japan, these ones are incredibly firm. At night, the noise of traffic is easily heard in the front bedroom. For safety, it would be good to have a light illuminating the stairs more effectively (the current lights casts a shadow on the dark and slippery stairs). None of these things prevent our experience from being a 10/10 however.

Having lived in a similar machiya in Kyoto for several years in the past, it was like going home.

According to traveller comments you have had a continuous problem with the door code not working and have not solved it. we experienced it as well. The result was we had to switch to a key. However, that meant that people could not go out separately as there was opnly one key. This is really unacceptable given the price you are charging.

The home is absolutely beautiful. I wish I could cut and paste to my own home. I used the face cleansers and moisturizers provided and it drastically cleared up my skin in 3 days. I ran to the nearest POLA looking to buy them all but sadly it’s a hotel exclusive. My family and I enjoyed our stay immensely. It was close enough to walk to the restaurants and shops and temples but far enough to enjoy the quiet at night.

It was difficult sometimes with the digital key responding. There is a bit of a lag so you have to be patient.

This house is amazing. If you are looking for staying in a traditional Japanese house while having a high-tech equipment - this is your place to stay. The beds were comfy, the living room was idyllic - you could sit and relax there after a long day looking into a small garden. The bathtub was also really nice to have. Great location - much recommended to stay there :)

Really nice historic house with modern kitchen and bathrooms. Location is good, not far from main areas and train station.

Location great

excellent stay for traditional japanese house feel. but stairs too steep for elderly.

The property is centrally located, very clean and beautiful

The online key lock was an issue

The property is very nice. It has most of the thinkgs you would need.

I wish there was an english guideline for the washing drying machine. We needed some help with that and the luggage storage and they have replied my message 5 hours later. By the time they replied, it was too late.