Everything was perfect, location was great, staff were fantastic and so helpful, rooms were clean and the lobby was nice. Bed was so comfortable and being able to go into the onsen with tattoos was amazing. Loved everything about our stay here.

We stayed here for a few nights and were very pleased with our experience. Although we didn’t opt for the hotel breakfast, it was easy to pick up something from nearby 7-Eleven, Lawson, or Fresco. We also used the coin-operated laundry facilities, which were clean and worked perfectly. The hotel is conveniently located close to train and bus stations, but we mostly enjoyed walking through the charming streets in the area.

Overall, there was nothing significant to complain about — although storage space in the room was a bit limited.

The breakfast had both Japanese and western options, both cold and warm foods. I especially liked the various vegetables on offer and the coffee was decent too. The location was a bit far from the centre, but there were both busses and trains available within walking distance (although busses in Kyoto tend to be very crowded). The lobby is very stylish and the customer service was friendly.

I hadn't pre-booked breakfast and wanted to indulge on one day, but I was almost denied access even though I arrived just in time for the deadline. After talking through it, I was allowed in. Just unnecessary hassle.

this property gets a good mix of people staying. It has families. It has groups. It has couples and singles. It’s a diverse crowd so interesting to meet people.. the highlight has to be the Onsen. the hot water was lovely after my Mount Fuji climb. The power jets are amazing. There is a hot sauna too. The facilities and amenities are a lovely surprise. there are vending machines and washing machines. really enjoyed my stay here but got my days wrong and had to go for one day to another hotel whilst I was in Kyoto. what a mistake as I paid more but liked it less than this hotel. Breakfast was okay. A little bit difficult for someone who eats Halal. More or less the same every day. I ended up with salad fruit and bread perhaps some egg. But there was enough variety to feel full. Really good location too and has some nice supermarkets nearby to stock up on snacks and drinks . I would say the room was tiny and I did struggle to get out of bed and to the bathroom. But it had everything you needed and was thoughtfully stocked. I wouldn’t hesitate to stay at this hotel again. amazing value for money..

The only thing I would change about this stay has nothing to do with the hotel! I would gladly stay here again . I just wish there were more eating options in the local area. As in restaurants. you have to take transport to go to somewhere where there are more eating options. it was a great location to travel to all the sites from but you did have to use public transport and couldn’t walk.

Staff were friendly and helpful. The baths were very nice and always clean. Room was small but comfortable and quiet.

Maybe a little further from main areas I wanted to see than I had expected, but it wasn't anything bad.

The room was the most spacious we stayed in during our time in Japan. I loved that the toilet and bath were separate. The twin beds (they are pushed together so feels like sleeping together) were lovely to finally have space as we often stayed on doubles that were quite tiny for two. The AC was consistent and it always felt the perfect temperature in the room. The baths downstairs were nice and I enjoyed the added bonus of the sauna. For the price, it was amazing!

I loved our location but if you want to be closer to the downtown hot spots you would need to take a quick bus ride from the place. With that said, we enjoyed exploring the neighborhood and eating at some local spots.

The hotel was very clean and staff were super helpful. Not to mention the breakfast which was very yummy. The location is in the middle of most of the attractions in Kyoto so it made it easier to get around. It was also close to the train station and bus station, making it very convenient. Would highly recommend!

The only thing I would think of would be the laundry room. There was only two sets of washers and dryers, making the wait long if there was a line. But there is a laundromat half a mile down the street that was not busy and very clean.

The room is great, has everything you need, the hotel clothing is also comfortable, it is only a 3 minutes walk and 5 minutes train ride to Kyoto station too.

There were no universal outlet, but it is also something you anticipate when planning a trip to Japan so i had adapters available.

The breakfast was one of the better ones we experienced on our Japan trip, and the tea/coffee facilities were available to guests throughout the late afternoon/evening also, which was appreciated. Luggage was able to be stored before our check-in, allowing us to explore Kyoto without it. The beds were the comfiest that we slept on in Japan.

The room was very small, but well thought out, unfortunately there was virtually no space to put a bag, of which we had 4. Bizarrely the bathroom was divided; the shower and toilet were behind doors to the right as we entered the room, but the sink and mirror were in an alcove on the left of the door, so in effect you walked through the bathroom to get into the room.

Breakfast was good: lots of choices and run in an organized way. The onsen was easy to use and an added fun amenity if you won't get to go to a standard public onsen during your stay. Room was large as compared to usual rooms in large cities like Tokyo and Kyoto. Felt clean and well organized, particularly for the power situation.

They didn't allow you to get drinks from the machine after hours except for within a very small window of time in the evening, and the only drinks they had were coffee and tea (in the evening! :D ). As hotels get higher end, there are less and less quality of life features: the microwave downstairs doesn't have any plates. I ended up microwaving my Lawson cutlet in a mug in the lobby. Perplexing: why are no full beds available to book on Booking.com. It's only two (large-ish) "twin" beds available for booking.