It was a brand new double storey house, clean, modern and traditional at the same time. Wonderful experience for tourists. The entrance to the property was unique with a front garden, and pebbles and square stones in the entrance way. Shoe removing way. Nice location and felt like it was a traditional Japanese house, back in time. Favourite part was loving room with traditional cushions sitting on the floor with coffee table. Sleeping area was on floor mattresses.

The mattresses on the floor were very uncomfortable, hard and there was no lounge room or family sitting area except for one small table with cushions for seats that a family of 5 could not sit around.

The property was lovely. The house was clean on arrival and very spacious. Bathrooms were great and heaters were in nearly every room.

Property has a washing machine but no dryer. A little annoying that the guest center (for check-in and check-out) was a 15min train ride away from where our accommodation actually was but happy they provided luggage delivery to the property.

We liked the easy check-in at the reception centre and transfer of luggage to the house. The house was in a great location near the bus-stop and a short walk to the 24hr supermarket and train station. We loved how traditional the house was and found it to be comfortable for our family of 4 adults. It had all of the facilities needed for our stay. We also loved the quiet neighbourhood.

The house is very traditional, clean and have everything that you may need. You can check in at main station, leave your luggages for transfer.. and you can enjoy the city.. which is a great service 🙏

They have sent booking messages to check in guidance, so it caused some inconvience , however helpdesk is provided a workaround.

Hospitality of guest reception was really good, we have appreciated the possibility to leave our baggage before and after check-in with to door transport.

Great location and really comfortable.

A big comfortable house. Well located near Nijo castle. You can eat well in the area.

It was dusty

No complain for such a comfortable place to rest. Everything was good.

Location was good; very clean; as described in the info.

Slightly cramped; not great cooking / washing up facilities.

it was clean and nice.

the shower room could be cleaned better.