Fantastic location to train station, supermarket opposite to hotel, all other shops and eateries close by. Staff and housekeeping very friendly and professional.

As I am working while travelling in Japan: 1. WIFI speed is slow and can sometimes disconnect, thus not reliable for business usage. 2. Ethernet LAN port does not work in the room. I tried connect directly from the wall socket also.

Location: it is only a 3-mins walk from Shin-Koiwa JR station. The JR Sobu (Rapid) Line is directly connected to the Narita Airport. Plenty of things to do in Shin Koiwa. There is a Lawson in front of the hotel and a grocery that closes at 24:00. Matsumoto Kiyoshi and a 100-yen shop is a minute walk. Amenities/Toiletries: Hair comb, razor, toothbrush and paste, cotton buds, and bath sponge are available in the frontdesk to get. While inside the room, shampoo, conditioner and body wash are present. Included in the room: functioning microwave, refrigerator, heater/airconditioner, pyjamas/bathrobe, towels (mini and big), blowdryer, fabric spray, and slippers Size of the room: it is decent and more than enough for me as I am a solo traveller with two medium sized luggages Cleanliness: the roon is well-maintained and clean. I booked a smoking room incorrectly, but I didn't really smell any hint of smoke in the hallway or room. Customer Service: I checked in in the receptionist and he explained well all that is needed. When checking out, you just leave if the payments are settled.

While it is a 3-mins walk from Shin-Koiwa JR station, there is a bit of distance to tourist attractions. You might need to transfer to another train when going to Asakusa for example. However, the trains in Tokyo are efficient, but something to consider especially if you bough a metro tokyo subway discount tickets.

Staff are all very professional and polite, the room I stayed in was small, but I like smaller rooms and it was comfortable and clean. The location is also excellent!

It is not a big problem, but the dryer in the 3rd floor laundry room was not very effective at drying clothes. There is a laundromat near the hotel that may be better suited for laundry if needed.

Clean room with everything you might need. The room was nicer and a bit bigger than expected. The location is very good if you want to experience the "true" Tokyo. It's close to a shopping and restaurant street where Japanese people go. You have a JR train stop 2 min away and a Lawson right outside.

The reception does not really understand English. It works anyway because much is self-service, but might be difficult if you need help.

Very convenient, just a super short walk from nearby train station with direct connectivity to Narita airport, akhihabara. Convenience store right outside the hotel. Able to store luggage, helpful staff. Place was clean.

Bed was a lil tight for two pax but overall we still slept soundly as we were knocked out from all the exploring in Tokyo !:)

Very good location near the JR station and there are lots of shops and restaurants, cheap lunch box shops etc. The Staff were nice, the room was clean and a quiet place, I didn't suffer any noise during my stay in the hotel.

Nothing particularly bad points, all good.

1. Price is acceptable 2. Room space is enough 3. Near to subway station and will bring you direct to everywhere 4. There is a convenient store in-front of this hotel 5. Staff are very helpful 6. There is a washing machine to wash our clothes

Nothing so far

It was so private and quiet, yet around everything you could ever need. Around the corner is the train station, there’s several restaurants and food shops within walking distance, and there’s even convenience stores literally across the street from the hotel. Great spot for tourists looking to stay in Japan.

Nothing, everything was perfect!

Great room for a solo traveler! It has everything you need, including a little kitchen. Very clean! A lot of amenities available. Great location, very near the station, restaura, 7 eleven, Lawson, etc. They have a lot of washing and drying machines available for 300 yen.

Everything was great.

Close to the station, restaurants and convenience stores/groceries are near. A small Don Quijote named Picasso is also near. Convenient location, no need for transfers to and from Narita Airport.