The apartment was excellent. Keypad entry to room. Coffee maker in room and coffee pods available at reception, kettle as well. Washing machine, washing powder and delicates bag provided, shower room becomes a clothes drying room. Kitchen with fridge and microwave, cooktop, grill oven, water filter. Safe for valuables, plenty of coat hangers, drawers. Japanese bathroom with bathtub, hairdryer. Towels changed daily if required and rubbish collected, room cleaned once during our stay. Television (no english channels), comfortable lounge, Alexa. Plenty of pillows, beds are firm. Can open a window for fresh air, also have ac/heating unit. Dehumidifier. Very quiet at night. Very clean. Reception staff always greeted us, good english, everything explained well as we needed to change rooms during our stay (had to book two different rooms due to availability). Big room, short walk to 7-Eleven and restaurants. Bus stops and train station walking distance. Would definitely stay here again. Thank you to the staff for arranging taxi's for us.

Nothing.

Very well thought-out room layout. Separate restroom and bath area with clothes heating function. The kids were super happy in the zoo themed room with lots of soft toys to keep them company. Friendly and helpful English-speaking staff, next door parking availability and fast lift. Rental of Nintendo Switch was a highlight for the kids, the hotel also provided rental of baby chair, perfecting the in-room dining experience for kids. Roadside access was convenient for food delivery pick-up.

Room cleaning only available for bookings of 4 nights onwards and only once for our 4-night stay. Beds didn't feel very clean especially with the soft toys (hard to maintain I guess). Washing machine in the room was convenient, however washing capacity was small. Pillows small and not comfy. Lights abit too bright and glaring when fully turned on.

Beautiful and welcoming lobby area, bright and cheery and has lots of food recommendations on the map on the wall of the lobby. Some comfy seats, books, charging points, vending machine, separate male, female and accessible toilets too. We were wowed from the moment we stepped in. Staff were superb - very friendly and helpful. They even helped us move our luggage to our rooms when we came back for check-in. Facilities were awesome and room was well-equipped - our bathroom even had a Dyson hairdryer. Need to take most amenities from the lobby, e.g. coffee capsules, toothbrush, utensils, dishwashing liquid. Dryer function in bathroom was excellent.

Location of hotel is a little deserted - seems like a residential area. Would suggest not to come back too late at night as there weren't many people around the area. The family room we booked had a double decker bed that had no proper side board, only a pole. Dangerous for young kids or mall sized people as can easily roll through the pole and fall down onto the floor. Please consider how to improve safety for this bed. Room didn't have much floor space to open our 5 luggage. We had to shift the huge couch around to make space. Small washing machine, only 3.3kg load. Pretty noisy too, so we wish there was a door to separate the kitchen from the living room area because we could hear the washing machine running from our beds.

A well-sized hotel room perfect for a family of 6, complete with a washing machine, clothes-hanging space, and a clean, tidy layout featuring separate toilet and shower areas, ideal for larger families. Different theme rooms are favorable to kids.

The room includes a washing machine with a spin-dry function, requiring some space to hang near-dry clothes; however, a washer-dryer combo would be more convenient for travelers to save time. Additionally, the paid parking next door is small and often full, so we had to park at a lot about a 3-minute walk away. Both issues, however, are minor and did not significantly affect our stay.

The location was convenient to Osu Kannon area. the staff was helpful and friendly. We really liked the family room itself. The beds were comfortable, the double bunk beds were well designed (with the slidable walls of the bunk beds, my son loves the bunker-like bottom bunk), the room was well laid out and the amenities were nice.

The top bunk was a bit too hot - the air conditioner didn’t blow that direction. (Room 503)

The location is a quiet area but just a short walk from the main Osu shopping area. The themed concept (we chose safari) was a nice touch and the kids' loved it. Some nice touch was the Dyson hair curler and hair dryer in the room, a clothes dryer using the bathtub area (great idea!), and the choice of Keurig coffee/tea capsules. There is even a small washing machine - everything is so compact in the room, and yet there is more than enough space for up to 6 pax (we had 2 adults and 3 children). Highly recommended!

The multitudes of stuff animals took quite a bit of our walking/packing area - wished it was lesser or that we can chuck it somewhere - otherwise the place will be much roomier!

The room here was really nice. Loved the kitchen, couch and bathroom. The room is spacious and the beds are comfortable. Everything was really clean and sanitized. The surroundings are peaceful with a nice temple with trees across the street. It's convenient for traveling around Nagoya but in a quieter area. If you want to cook your own meals a bit this place is a good choice for that. The bath was also really large and relaxing.

It's a little inconvenient to have to rent the cooking supplies (pots, pans etc) but it's still at no cost. I don't think they had any Tupperware to rent so we had to just use some plastic Ziplocs for leftovers.

Loved the zoo themed room. The layout of the room was really functional and having the washing machine was so helpful. The large closet space was good for a 3 night stay. We also made good use of the provided pod coffee machine.

It would be great to have some plates and cutlery in the room as it has a small kitchen but no amenities for it to used.

We enjoyed our stay at the hotel; it is very well-designed, and the room was one of the best we stayed in. We went to Nagoya to visit Ghibli studio and didn't mind too much about the surroundings and didn't have much time to explore, so the location was excellent as it was very close to a large temple and the Osu shopping street that has a lot of shops and restaurants. It's around 10 minute's walk from the metro station and seems walkable to Nagoya station

As in many places, the receptionists barely speaks English. The check-in process was quite tiering with (relatively) a lot of reading and singing

Very new and clean and organized. Good hotel for families. Loved having the kitchen and washing machine. Great shower. Access to Netflix and free games and Switch for kids

The beds are quite firm so if you are used to memory foam toppers and a softer mattress, it feels quite firm. It is about a 10 minute walk from the nearest subway stations (Osu Kannon or Kamimaezu). However without luggage it was fine. And you could take a cab.