The Location. There is airport shuttle bus to the hotel. Besides, the hotel is within 3 mins walk to the Fushimi station which provides connection to transportation hubs, such as the Nagoya Station. Direct access to the transportation hub but away from the crowds of Nagoya station! The Staff. We asked the staff to make restaurant bookings for us, as we were not able to complete the booking without a Japanese mobile phone contact. One of the restaurants was fully booked. The hotel staff called another restaurant of the same chain and reserved a table for us!

Nothing that I can think of … well the pillow was a bit too soft …

Room size is bigger than usual japanese room size. The facilities in the room are really useful especially the washing machine and the multifunctional Balmuda oven.

THE HOTEL DID'NT LET US CHECK IN. The first impression when we arrived at the hotel was quite bad. We arrived the hotel around 10.30 am on the 2nd day of our booking(because we took an overnight flight and didn't want to hang around waiting for check in at 3pm). But the 1st floor staffs refused to let us check in. They keep insisting us on check in at 3pm even I show the responding letter from the hotel reception. After I had explained for half an hour they decided to make a call to the main lobby reception and finally they let my family check in. THE ROOM INSECT. My 2yr old kid got beitten by some insects around his eyebrown and got the big red itchy.

Lovely old fashioned large hotel, a throw back to the old plush hotels of days gone by, now all too sadly replaced with modern trendy places which just don’t offer this level of service. Huge room. Very attentive staff. A coffee machine was a fabulous treat as we’ve found it so hard to get good coffee in Japanese hotels. Free taxi to the station was also very welcome as it’s quite a walk. Very good value.

We only discovered the special sakura afternoon teas in the Jardin Lounge as we were leaving, and would have loved to have treated ourselves to one but didn’t have time.

Good location, easy stroll to metro or gallery/museum precinct, many eating places nearby. 24hr hotel reception is handy. We stayed at Nagoya Kanko in December and there were lovely Christmas decorations, big display in the lobby. Very reasonable price for area. Choice of restaurants on site. Excellent breakfast buffet at Cafe Sud. Daily newspaper provided which was a nice touch. Kids enjoyed complimentary 24/7 self service drinks/snacks. All staff very attentive and keep to help.

We did not have breakfast included in our room rate, so paid daily as we used Cafe Sud. Staff were always a bit baffled by this. And almost each time asked us to insert our Visa card to pay, when an ApplePay/Visa screen tap should have been fine. We kept asking to tap but staff didn’t know how to use their POS to allow this. Assured us ApplePay/Visa tap was not possible. Last day we asked to tap and the staff member knew how to work the POS so tap was fine.

Room was excellent, amenities were excellent. The thoughtfulness of the facilities in room were well thought out. Views were unrestricted and fanatic, proximity to Shimozono Park was fantastic to keep kids entertained. Plenty of convenience stars and a wonderful udon shop down the road.

The staff were extremely friendly but their attentiveness bordered on uncomfortable, one gentleman in particular was particularly scowly at our kids which certainly did not make us feel comfortable.

Property in almost centre of Nagoya. Restaurants and convenience stores are around the corner. 15mins walking time to the central where you have all stuff that you want. Room is big for three people. Beds are comfy. Pillows are a little bit hard and small😅 WiFi works well. Staff are helpful and pretty good at English speaking. We drive so we have free parking access and you can enter/exit whenever you want👍🏽 We also made a meal at one of their restaurants with tappenyaki which were delicious. Reasonable price since they were doing promotion. We were lucky. I would recommend people stay there in Nagoya.

Nothing. All good.

Great location. There’s a park right in front.

It’s pretty close to Nagoya Station, the room is spacious, and the view is nice.

The hotel building has many restaurants and business lounges, so it’s quite noisy with a lot of people coming and going. Guests and diners share the same elevator, so privacy isn’t great. The staff on the first floor aren’t very welcoming to hotel guests—they seem to focus more on serving local diners. Breakfast is pretty average, and after taking the elevator down to the first floor, you still need to walk a bit.

Nagoya Kanko is a lovely old hotel exuding old world charm. The room was nice and big, and well-appointed, with friendly staff. From the airport you will be taking the Mitetsu line to reach Nagoya station. Come out to Mitetsu exit, walk right till you are at Mitetsu building, with your back to the building, cross the road, you will see the spiral building in front. Walk along that road with the spiral building on your right. A straight walk for about 15 minutes will bring you to the Kanko hotel. Or take the subway to Fushimi station, and walk to the hotel in under 3 minutes. Staff are friendly, the hotel has some nice restaurants too. It’s close to some of the local attractions like science museum. There’s a local cafe that gives free breakfast when you order coffee, do note there will a queue.

Nothing. It was very good.

The staff were quite helpful and I was quite amazed at their service. We registered early and left for Legoland. When we returned at night to check in, they know who I was even though I haven't given my name. The staff showed me my booking, I said yes, then they gave us our key. I felt so relaxed in the room. The view of the park was nice as well. When we checked out the following day, they helped and guided us for the airport limousine bus. I loved the location too! It was right in front of the bus station for the airport limousine bus. The hotel was also near a train station. It was also near the Nagoya City Science Museum, Art Museum and Electricity Museum. We hope to return next year and stay here again.