The location in the south district of Sakae offers great convenience. You can easily access the hotel from Yabacho Station using exits 1 or 3, which are conveniently located right in front of the hotel entrance. Just a short walk to the left, you'll find a Lawson convenience store, making it easy to pick up essentials. For Pokémon fans, the Pokémon Center Nagoya is directly across from the hotel on the second floor of Parco. When you exit the hotel lobby, you’ll notice three department stores straight ahead. These stores can be accessed both underground and outdoors through Sakae Chica. Once you cross the pedestrian street, you'll discover a multi-story Tokyo Hands, as well as Yoshinbashi and Mitsukoshi, all offering a variety of shopping options.

I prefer proper dispensers of shampoo, conditioner, and body wash over the tiny bottles provided daily. It’s much better to have larger products purchased from the store.

First great impression was very helpful and friendly staff. We visited during Christmas time and restaurants were hard to book. The staff was patient and willing to offer all the help needed in booking. Secondly, the rooms were in high standard; spacious and clean. All meet the high standard, one would expect in a high-end hotel

Our stay was during the peak season, their only breakfast restaurant was always overcapacity which caused a long waiting time. That being said, the situation was better than expected as their staff were diligent and helpful in resolving the issue

- Wellness Hub and Fitness Area was exceptional - Traditional Spa Facilities - Shower and Bathroom for excellent - Spacious - Housekeeping were outstanding. - All extra ammenities were above and beyond. - Swimming pool was fantastic - Convenient

- Couldn’t pay with our Wise Travel Card and Staff could not communicate well about this issue. - Steam Room wasn’t a finnish Sauna with good heat.

Exceptional ! We loved the size and confort of the room. The bathroom was huge, staff were kind, available and willing to do anything for us. The food was also amazing, from restaurant to room service and breakfast ! Finally, the infinity pool is gorgeous ! With an amazing view on the city

The fact we had to leave was really tough…

One of the best hotels I've ever stayed at. The location was great: the subway station was directly in front of the hotel entrance, and it was a 10-minute walk to Sakae. The room was also amazing! The bed was so comfortable, and there were so many amenities.

Can't really think of anything; everything was great!

Pretty much flawless. Clean, quiet, comfortable, delicious, friendly, convenient, spacious, stylish, you name it.

If I absolutely have to nitpick, I would have liked a second comfy chair in the room.

Absolutely stunning! Up-to-date hotel in the green heart of Nagoya. We enjoyed everything: location, design, stuff, service, food, bed.

Nothing

The cleanliness and friendliness of the staff is remarkable. The room is the highest tech room we've ever stayed at. Quiet and clean. The floor was even heated.

Having to go to floor 5 to get to the lobby was a bit tiresome but wasn't that bad. The price of the restaurants was not within the local price point for what was provided.

Great location, convenient to go to all places. Spacious room.

Breakfast was disappointing given the standard of the hotel. Not enough selection for its price and everything is cold after 10:15am, staff start cleaning up very early which is off putting.

Everything! The room is spacious and clean. The hotel location is very convenient. The hotel staff are friendly and knowledgeable.