Amazing stay, no words, honestly! Great design, big and comfortable rooms, bikes for your use to go to the city. Even though a bit remote from the train station (just 5min by taxi, 1000 yen)/main sightseeing spots, I would definitely choose it again any time. Very sweet and helpful personell. No restaurant in the hotel, but possible to buy food food there (pizza, snacks), kitchen very well equipment and a bit pricey but very nice steak restaurant available nearby (7 min walk). Laundry available. We were a group of 4 and stayed in the very comfortable lobby hanging out until midnight. Just amazing. Thank you!

Nothing at all! Highly recommend.

Beautifully designed, modern and new hotel, lobby area was so comfortable with a good pantry.

Only 5 buses a day to take you to the station and city centre. Not near enough to walk, taxi is the only option if you don't drive.

The hotel facilities are amazing, everything is so clean and modern.

It's a bit far from the town and you need to get a taxi unless if you want to walk, which is at least 30 minutes up the hill.

Became obsessed with Fairfield by Mariott's other locations after this stay. The beds were one of the best during our 2.5 months around Japan, it was hard to beat. The kitchen was adequate with the free coffee machine and a great toaster. We enjoyed our simple yet luxurious stay here. There was a nice Chinese restaurant up the road and a food court like establishment down the road 'Green Terrace'.

Nothing that we didn't like but it might be nice to consider. As a hotel that doesn't have a restaurant, it would maybe nice to provide a discount voucher for a restaurant nearby. Some hikers also left their shoes in the corridor which is understandable with the possibility of dirt however it caused the corridor to have a bit of a smell.

This is a three floor hotel about 20 minutes walk uphill from the town of Nikko and about a half hour walk from a group of amazing temples and shrines. (Nikko itself is not particularly nice or interesting, but it is a transportation hub for the national park and mountain sites/hikes, and the hotel runs a shuttle to the city in the morning, and to the hotel in the evening; the Nikko shrine is one of the most beautiful in Japan, and the walk from the hotel along a winding country road is beautiful.) The hotel rooms are very spacious for Japan, well-designed and -equipped. Beautiful view if you are on the third floor. Very nice lobby/common spaces, including a communal kitchen; there is no restaurant in the hotel, and nothing in the area, but the hotel has frozen pizzas and other foods from a very good local bakery that you can heat up in the kitchen. The people working in the hotel are extremely nice and helpful.

The hotel is pretty isolated. There are cabs in Nikko, but if you don't have a car and don't like to walk, the logistics could be a challenge.

The comfort and style of the hotel was exceptional. The room was generous in size, very comfortable and very quiet.

The hotel is approx 1.7km from the station and town (up hill). Whilst taxi's were readily available from the station more frequent shuttle buses from the hotel into town would have been appreciated (only three buses in the morning with very limited seats that needed to be booked the day before). There was also no restaurant onsite. A good range of snacks and drinks were available from a 'pantry' area near reception, a proper continental breakfast at least would have been appreciated.

The breakfast that needed to be pre-ordered was great. The self catering communal space was sociable and pleasant. The available food to purchase was very useful. The hotel was exceptionally clean, well-maintained and stylish.

It was a long way from the station up a steep hill with no shuttle bus and it was sometimes difficult to get a taxi. It would benefit from additional catering facilities.

The staff are amazing! I had lost my wallet in the car and the staff were so helpful in helping me locate it. The rooms are spacious and they have good mood lighting. They also kept replenishing our water bottles, a small gesture that goes a long way especially when you're out the whole day.

The distance from tobu nikko station. I wouldn't walk it, the hill is too steep. The last public bus finishes early 4pm as well, so not many options. They however have a shuttle system which saved us! 3 shuttles every hour in the AM to the station, and 3 hourly shuttles back. Recommend being on top of planning and reserving ahead your shuttle spots. It's not a huge shuttle - its a large car really. A table tennis set would have been great! Lacking in activities to do once you get back to the hotel.

We had been booked into another hotel for 3 nights by our travel agent in Nikko and on arrival we found it very unwelcoming and a very old traditional Japanese hotel. Which did not suit us. We got straight on to the Booking.com website and did a search for other. accommodation in Nikko for 3 nights. This was at 6pm and we had our booking done and had arrived at the Fairfield by Marriot Tochigi Nikko by 6.30pm. Our whole experience was 100% superior to the earlier hotel. The staff welcomed us in a friendly and inviting manner, they spoke English and if they did not understand they immediately used Google translate. The hotel itself was bright and it's decor was inviting. We found out that it was 3 years old. We were helped with our luggage and they had 2 luggage carts available. Our room was on the ground floor, there are 2 more floors and a lift up to them. Free parking on sight but it is a distance away from the hotels front entrance. You are welcome to drop off and pick up at the covered front entrance before or after parking your car at any time. There is a laundry on site, 2 washing machines and 2 dryers. There is no restaurant. We did not mind this as we prefer to get breakfast items from a convenience store and any other food item and eat out when we wish. In saying this, there is a small shop near reception where you can purchase food items for meals. The hotel supplies a common kitchen for guests which supplies 2 microwaves, 4 toaster ovens, free tea and coffee, etc. It is exceptional in cleanliness and there is a wonderful communal table to sit down and eat at , nearby is a common lounge area, both areas very welcoming for guests. The rooms are a good size. we had 2 large suitcases, being Australian and travelling for 3 weeks. We managed very nicely with them on the floor, it would have been nice to have a bit more space but for a Japanese hotel room this was large. It had a shower, no bath, which was the highlight for us.

We could not find any fault with this hotel in Nikko, Japan. VWe wish more hotels in Japan were like this one.

New hotel, nicely designed. The room was spacious and comfortable and the staff was great excellent! Nice to have outdoor patio seating along with the lounge.

It's too far to walk to and from town. There is no shuttle and no restaurant. Therefore, you must take a taxi to even get breakfast or dinner. There is a small shop with some food items provided.