The staff was very friendly. Overall, the hotel seemed very new. Everything was clean and all appliances in very good condition. The rooms are simple but have everything you need and also enough space for your luggage. I actually liked the minimal and clean look. The hotel also seemed to care about sustainability as there was less unnecessary plastic compared to usual Japanese hotels. The location was great as well and easily accessible.

The pipes in the wall and the AC make some weird noise at night. But after the first night you get used to it. It's not too bad, just unusual to me at first.

The room was unexpectedly bigger than in other hotels in Japan. The personnel was super polite and helpful. There was some noise due to water or AC systems on our side of the building, so next night the personnel allowed us to try another room on the opposite side and keep the keys of the first room just in case it would occur better. There was a complimentary breakfast which was so nice to have. The location is the best: close to the station from one side and the supermarket on the other side where the prices are much lower than in 7/11 and assortment is diverse and great. The location is peaceful as well.

Just the noise I guess after usage of the bathroom and AC by us and by neighboring rooms. There something needs to be done as it was too loud and continuous. The AC in the neighboring room worked all night so the noise was the whole night.

Pleasant helpful staff, free breakfast, microwave oven and washer/dryer available on the ground floor, fridge in room, pretty spacious room for Japan, window could be opened. Short walk to the station and the local buses, and also to a large supermarket. I would certainly stay here again.

Personally, I found the bed a little too firm - I would have liked a bit more padding, but it was OK for the 6 nights I was there. There was a fair amount of noise from the air conditioning, which could not be turned off - I was glad I always travel with earplugs.

Great location, only a few minutes walk from the station. It's also near the grocery store to get some cheap bentos. There's a microwave on the first floor you can use. The room was very clean. The staff was very nice and were able to provide us whatever we needed. Free breakfast included. We were on the 4th floor, which had a beautiful view of the town and the mountains.

The room is a bit small, but that's to be expected in Japan. I wish breakfast hours were a bit longer for those who wake up a bit later. The same breakfast is served everyday, could be nice to have some variety. The laundry machines were out of service.

The staff of Nikko Station 2 were exceptionally helpful and hospitable, even helping me maya reservation at a nearby izakaya. (A later hotel had posted signage saying staff would not make any reservations.) The location was ideal for us, about 6 minutes from the station and buses, and close to a variety of restaurants. The shrine was a straightforward easy walk from the hotel. Our room looked on yo the mountain sunrise which was spectacular.

Many complain the breakfast is basic. In this case that means one is handed a tray with a hard cooked egg, a small bowl of salad with 2 small slices of ham, 2 slices of white bread (toasters are available), a small white bun, a single jam serving and the same with margarine. There is a sign stating that as of April one person can only have one tray. There are jugs of a vegetable juice, milk and water. Tea and coffee are available. So, yes, pretty basic. The room was very minimal (extra blankets are available) and the towels were thin with wear.

Great hotel for a short stay in Nikko, good quality for the price paid. The hotel was quite basic with a small room but it was very clean and overlooked the city/mountains. Same for the bathroom, it was clean but quite tight. Breakfast was basic but decent with a fixed breakfast each morning containing an egg, toast and a salad. Very good connection to the different activities in Nikko with its proximity to the station.

Would have loved more breakfast options as it was pretty basic but understandable if this keeps the cost low.

Near the station. Walkable distance to the nearby supermarket and convenient stores. Provide simple breakfast and drinks in the lobby. Shops in Nikko generally close early, so take note of the time. Hotel provides maps on food and shop suggestions with opening hours.

Went during mid nov, they will turn on the heater after 9pm or 10pm so not able to control the temperature of the room to cold air. Luckily, we are able to open the window to let the cold air outside to enter the room (we like our room to be in cool condition). It's not a big issue.

I like the location super close and easy to find from the tobu nikko station. When you go to Nikko all the main attractions are quiet far, especially because is crowded and there is a lot of traffic. Being in Nikko town allows you to get easy transportation to everywhere. The Hotel is okay. Not luxury but good enough thinking that you will spend most of the time outside. For me the most important is : safe, close to restaurants and transport, complementary breaksfast, free coffee and vending machines plus microwave and the rooms are alright not to small compare to other places. Staff was nice they seemed busy but is really nice that they allow to leave you luggage.

Could have better amenities, but in general was fine. Honestly is a great place to stay.

Great location. Needed to be close to JR Nikko to catch an early train to Odawara. Hotel mins walk from JR, Tobu Nikko for sightseeing buses and Lion Dor supermarket. Would stay again. Room tiny, ok for 1 night, has kettle but no mugs/cups. Beds comfy. Complimentary breakfast of toast, egg, coffee, but we left before it opened. Free tea, coffee machine at reception. Microwave, vending and washing machine on ground floor, but no crockery provided except for paper bowls. 2 PCs and lounge with TV by reception too.

The hotel was very clean and comfortable. The room was small but had everything you needed including a kettle. It was on a quiet street. The breakfast was good and consisted of a boiled egg toast jam a roll and salad. Juice and hot drinks. There was a very good supermarket 3 minutes away. Staff very helpful and considerate. They organised a taxi for us to go to the botanical gardens. There was an excellent family run restaurant just down the road. The hotel was excellent value for the money. By older New Zealand couple.

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