The people were really lovely and helpful. They helped us work out the sleeping arrangements, food, transport etc. The staff were very friendly and warm! Love them. The breakfast was amazing and delicious. True authentic Japanese cuisine. The bedrooms were beautiful and had lovely futons. Best sleep ever! A quick walk outside and we were between snow, beach and the ocean - most amazing scenery. We were really in need of a good stay to rest and recover, this was the perfect place to rejuvenate. Highly recommend this place and would come back!

on a beach, with great view and with very nice onsen onsite. comfortable room and very professional Team. checked and exceeded all our needs. but there was also something more which made the stay really really amazing - the food! OMG! unbelievable! make sure you book the place with half-board to enjoy 2 spectacular meals:-)

Amazing Hotel! Big and traditional rooms, large onsen, amazing view, indoor facilities, nice staff, and much more.

Onsens were lovely especially after a tough hike! Beautiful location. Japanese room spacious with nice balcony and seaside view. Breakfast was delicious and had lots of variety. A great value for price. Will definitely return!

- Staff Service - Onsen

- Flys found inside the room - No toilet inside the traditional Japanese room

Clean and nice onsen. Comfortable stay.

all staffs are very helpful and kindly:)

Okay, the onsen is OK. Breakfast is nice! Room is acceptable. We enjoyed the traditional Japanese breakfast, but our twin room was small. Sure there's a view, but it's not a million dollar view. The tatami rooms are much larger FWIW. The seashore is just outside, nice for a little walk and lovely sunset or for the kids to make sandcastles. That's it.

It's difficult to get to. It's expensive for what you get. There's miscommunication. Been to many onsens, this doesn't deserve the price. The entire community is centered around this onsen because there's little else to do. You'll see all the oldies in the morning and all the blue collar folk in the evening. That's not bad, but they're paying ¥600 for the onsen and we paid ¥12,000 per person. The room and breakfast ain't worth that. It's better to camp in the park nextdoor for FREE like the regular folks and pay the ¥600 for day use of the onsen. Really, people pitching tents or sleeping in their little campers FTW! 💪 Or better yet, just go directly to Lake Toya or Noboribetsu. You'll have Onsen + Volcano Lake, Onsen + Volcano Valley... AND it will be cheaper and include breakfast too.

the dinner and breakfast was good

the common bath facilities seems need to be upgraded