The owner was very kind and helpful. He did his best in accommodating our requests for laundry (easy, washing mashines just next door), kitchen (not so easy, there was a microwave, a fridge, and a water heater, but no proper kitchen with utensils), and local transportation options. The level of hygene was very high. Beds were comfortable too. The location is great, just one minute walk to the lake shore and 10 minute walk to the bus terminal with connections to Sapporo. We were also given 500 yen tickets for a hotel onsen that normally costs 1500 yen.

For a fairly small investment, this guesthouse could be improved significantly: Install hooks in the room and bathroom to hang clothes Install some shelves or cupboards to store personal things in the room Provide basic utensils such as plates, cups, glasses, cutlery

The place is enough for our family of 5. Owner was very friendly, he came to meet us, gave us some snacks and drinks, and recommended some nice eating place which we went and enjoyed the food very much. It's a short walk to the lakeside which is good for morning walk. Thank you host.

Separate bathroom and toilet were small but then again I guess japanese houses are like that, five of us we made do, no problem. We have luggages to carry upstairs, no problem the children helped with them.

The owner (husband) was very friendly and seemed genuinely interested in ensuring I have a good stay. He gave good advice for palces to go and personally met me around the check-in time. The individual rooms with locks was good.

Unfortunately there is a strong 'black-mold' smell in the common area. I must be from the shower or some other water-damaged area. I hope the owners have the abilty to investigate it at some point.

The owner was absolutely lovely! The rooms were comfortable and we had everything we needed. The location was perfect for getting to the grand onsen, and wasn't far from several bus stops to get around Lake Toya. There is a coin laundry and a great sushi place next door. We were allowed to store our bags in the laundry on the day of check out, which helped up make the most of our last day. Would 110% stay here again

Location was good. Beds were good. Very clean. Owner was very nice and accomodating.

Shower door was a little wonky. We were the only ones there, but the upper floor can house up to 9. Keep in mind that when it is full, it will be a bit crowded.

Great location, close to fire works, lake and restaurant. Received a voucher for nearby Onsen. Amazing Sushi restaurant just next to it.

Bit smelly. Glad we occupied the whole place, would not recommend to share.

The location was excellent but the best part was the kind owner who made us feel very welcome and even gave us a lift back to the station. we were lucky in the sense that we were the only guests staying there during our stay.

Good location. Comfortable room with shared amenities and a discount coupon for a gorgeous onsen across the street. Heater provided in the room. Kind owner left us a little Halloween goody bag.

The bedroom is heated and very cozy but the shared space isn’t heated, so prepare some socks if you’re visiting in the fall or winter

Parking available right in front of the property

Not so accessible if you have many big luggages because of the narrow steps but you have to be smart on how to manage it.

Everything is great, the owner is very friendly only thing to note is that in the room it gets very cold especially in the morning.