very close to JR Kyobashi station which made it accessible. only thing to look out for is that you have to exit through the West Exit for direct overhead pass to the hotel. We made a mistake to exit via North Gate the first time we walked there and we really struggled to find the place after that. Kyobashi area itself have many food, retail and amenities around, easily accessible to other major places via train yet it is away from the hustle of other major stations like Osaka or Namba. The facilities in the hotel was good and we enjoyed the onsen.

It does get quite quiet at night after midnight. The 7-11 convenience store that is directly at the 2nd floor of the hotel closes at 11.30pm (when usually most combinis in Japan are 24hr) and the overhead pass that links to JR also locks after the last train. Hence assessibility becomes a lot more limited when its late at night.

everything! check in was so smooth! got a free room upgrade to universal room when they saw my aunt on wheelchair. super convenient room with railing and great space for wheelchair! our second room was super good too! clean bedsheets and toilets! everything was snow white! definitely will be back if we have the chance to! good location, they have link bridge to keihan and jr lines in less than 5 min, super convenient for wheelchair.

nothing

I had a great stay in Via Inn Prime Osaka. The room was clean, comfortable, and safe. Although it's not super near the Dotonbori area, the location is super convenient for my itinerary, it's right by the Kyobashi station (on the Osaka Loop Line), take the west exit, 3min walk, and you are there! The staff was kind and friendly. There's also a coin washing machine (500 yen for a full load), an ice machine, and an onsen! (I didn't get to try it, unfortunately) And they provide a fresh set of hotel wear every day. I was lucky to have a room with a view of the river lined with cherry blossom trees! Watched as the flowers blossomed over the days :). There's also a shopping mall nearby. It's a good location for day trips to Kyoto as well, and USJ, I highly recommend this place!

Everything was great!

Hotel is clean and comfortable. The location is great if you are looking to be close to the Osaka Castle, and away from the busy touristy area. There is a convenient store on the property. The breakfast was good. And the proximity to the train station is great.

Overall, it was a nice stay.

Great location for the event I attended by Osaka Castle. The room is larger than most Japanese Business hotels. Short walk to the train station and many restaurants.

There is a nice public bath on the top floor, however, if you have any tattoos, you are not allowed to use it. Such an outdated rule that serves no purpose in modern society.

Had everything I needed. It was very close to Kyobashi station and Osaka Castle. The baths felt great and the pjs were super comfortable. The room was bigger than I’ve seen at other places in Japan. I’d also really recommend the breakfast, it was delicious.

Our room was very spacious and comfortable. The staff were very attentive and helpful. The location of the hotel was near a lot of popular sight-seeing spots.

The laundry area was crowded and it was difficult to get a machine.

Really accessible, good location connected to trains, staff helpful, feeling safe staying there, breakfast good; love everything there; will definitely stay whenever in Osaka

Location, cleanliness, price

Very poor internet connection in my room (signal dropping all the time, just a few minutes stable connection)

Very nice and chic decoration. Clean and Tidy. Spacious room. Breakfast set is good even though it’s not buffet.