I come to this hotel very often for its perfect location, large rooms and elegant yet cosy vibe. It is out of the noisy neighbourhoods (like Namba and Dotonbori) but still pretty central and just a few blocks away from Shinsaibashi with all stores and restaurants. At the top floor there is a coworking area, very pleasing, however it closes at 10pm and during the day you have all visitors passing by, so not the best setting for working. Staff is very friendly and welcoming, not always very easy to understand each other in English, but that's also part of the game when in Japan

It was just perfect

Fabulous room, big bath and wet room combined. Bed was comfortable. Room I booked was large on floor 17.

Crap view, fridge tiny, check in was on floor 18 which was odd. Staff were okay but not the usual Japanese courteous attitude.

Spacious, modern rooms with nice views of the Osaka cityscape come with a washer/dryer which was immensely helpful as we stayed here halfway through our 12 days Japan trip. It even comes with a small sink, hot plate, and microwave for simple cooking. All amenities refill were readily provided in the lobby when restock is needed. Location is very handy, 200m to Sakaisuji Hommachi station and 550m to Hommachi station. No issues with transport whatsoever. Convenience stores, restaurants, cafes, and drug stores are all around the corner. Buffet breakfast is very reasonably priced although we didn't try it. Staff was very helpful in shipping our 2 suitcases to Tokyo. I can fairly say this is the best value for money accommodation out of the 6 we booked for our trip.

Operating the washing machine took some trial and error, but they provided a detailed manual so it just takes perseverance to finally have clean & dry clothes.

The location was excellent, with plenty of convenience stores nearby and the subway just a minute’s walk away. We also really enjoyed walking from the hotel to Shinsaibashi. It was such a pleasant walk that we didn’t even bother taking the metro. We chose the economy double room specifically because it came with a washing machine. The room was clean, the bed was comfortable, and the bathroom was spotless without feeling cramped. I was pleasantly surprised to find a Refa hair dryer provided (much nicer than the standard generic ones). The room also came with a trouser press, which was a handy addition. The towels were also impressively clean, and not old or worn out, which was a nice touch.

Although the room was on the smaller side, it would’ve been helpful to have some luggage storage space, perhaps under the bed. The TV was a smart model, but the interface was difficult to navigate.

Located between two main Metro lines, so getting around was easy. Laundry in the room was an excellent feature (detergent is provided, as well as English instructions for running the machine). Rooms aren't huge, but the space is used nicely, and we had no trouble have two carry on sized suitcases open at the same time. After checkout, there are free lockers for smaller bags, and a paid locking cable system for oversized.

Minimal housekeeping might be an issue for some people, but we were fine with just trash pickup and fresh towels daily. Breakfast was just OK, nothing special.

We had a great stay at Tokyu Stay! The staff was very polite, and the location was brilliant—super convenient for exploring the city. The highlight for us was definitely the in-room washer/dryer, which made things so much easier during our trip. We also appreciated being able to open the window a bit to help with air circulation. The bed was really comfy, and the TV setup was great, especially with Netflix already installed. Overall, the room was quite good, though it could have been a bit cleaner—we noticed some stray hairs and dust on the table and behind the lamp. Coffee was available in the lobby, but unfortunately, the “latte” option was sold out for three days, so we had to grab our coffee elsewhere. Despite these small inconveniences, it was an excellent stay, and we’d definitely come back if we find ourselves in Osaka again!

In room washer/dryer machine is so nice to have when packing light. If you've stayed at a Tokyu Stay before, you should know what to expect in terms of rooms and layout. This Tokyu Stay came with a heating element for those that wanted to do some light cooking and you can rent equipment from the front desk. I try to stay at Tokyu stays in Japan because they're one of the only hotel chains that offer in room laundry machines. I do not want to have to worry about waiting for or bringing my clothes to/from a coin laundry.

The reception is on the top floor - it seems like this building is a combination of hotel and shared work space.

Conveniently located a short walk from the station. Easy check in and check out. Buffet breakfast was nice. Comfortable bed. Good shower.

Needs cutlery in the room. We ordered in for dinner and only had teaspoons to eat with as utensils weren’t included in our food delivery and there was no cutlery available in our room overnight. The shower curtain had mould on it. The room was very tiny even though we got a larger room. We had such limited space, we had to put both suitcases near the front door of our room. We weren’t able to have both suitcases open at the same time.

Staying at Tokyu Stay Osaka Hommachi for 2 nights was one of the highlights of my trip to Japan. What truly stood out was the in-room washer-dryer – it might sound simple, but after days of travel, having the convenience to do laundry in the comfort of my room was an absolute game-changer. It made packing lighter and travel so much easier. The room itself was cozy yet modern, with a comfortable bed, a spacious bathroom, and a little kitchenette area that made me feel right at home. Everything was incredibly clean, and the staff were kind, professional, and always ready to help with a smile. Another highlight was the location. Nestled in the Hommachi area, the hotel is just a short walk to the subway, making it super convenient to explore places like Namba, Umeda, and etc. Despite being centrally located, the area around the hotel was peaceful and quiet at night – perfect for a good night’s sleep. Overall, the combination of comfort, convenience, and thoughtful amenities made my stay at Tokyu Stay Osaka Hommachi truly memorable. I'd definitely return here the next time I'm in Osaka!

While my overall experience at Tokyu Stay Osaka Hommachi was positive, there were a few small things that I think could be improved. Although the washer-dryer in the room is a great perk, it took quite a long time to dry clothes completely. It’s convenient, but be prepared to wait a while or hang clothes up if needed. Another thing I noticed was that housekeeping doesn’t clean daily by default unless you stay for a longer period. They do take out the trash and change towels, which is nice, but if you're expecting full daily cleaning, it might be a bit of a surprise.

Lovely staff and clean. The first hotel I stayed in when I visited Japan and I’ve been back 4 times. Great staff. I thank staff members Wada, Bando, Takeda, Joung, Kantake and Kishimoto, among others whose names I didn’t manage to get. They make sure you enjoy your time and give good suggestions for times and places to visit and even on other places to see in Japan. Classic Japanese hospitality. The room had a washing machine and you can set clothes in the laundry room. There’s also a small fitness room. My favourite hotel breakfast so far in Japan and decent price.

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