The place was nice and clean. Breakfast was a good bonus! Location was also good. Rooms are a decent size for Japan standards. Bed and pillows could be better but all in all it was a good stay!

Hosui Susukino Station is conveniently right next to the hotel. However, the station does not have escalators or elevators. If you have large luggage, best to go to Susukino station instead.

Convenient location from airport. Direct bus from airport ¥1300 and get off at Minami 3jo and walk 5-7mins. Train is Honshui susukino and exit 5 but better take bus less climbing of stairs. Hotel provide bf and basically the same every day but taste good. The hot drink on the house 24/7 . Hotel room quite spacious and clean. Only set back the check out time is quite early 10am and need to pay idmf you want to extend even for an hour. Not flexible.

The check out time too early 10am.

Conveniently located at the heart of susukino, the airport bus from New Chitose stops right in front of the hotel. The bfast served is much better than expected.

I requested for rooms to be cleaned daily, nothing beats returning to a clean & tidy room after a long & tiring day. As I tried to go clean at the same time, have placed the card indicating no change of bed linen required. However our beds weren’t made & tidied, coffee cups not washed etc.

Near to Housuisusukino metro station, exit 5. If you have big luggage can walk to exit 6 to take the elevator. You have to walk passby a temple to reach exit 6. Breakfast is about the same everyday, but hotel did make an effort to do some changes to the food served. Level 3 can do your laundary around 400 to 500 yen plus drying. 2 and 3 got vending machines but only sell cold drinks. Coffee, tea and hot water can get from level 1, but not too late at night as they will do some servicing. Comb, cotton bud and pyjamas are provided at level 1.

Only 1 pillow provided and is quite flat. Not the puffy type.

-Breakfast beyond expectations. Spread is healthy & delicious (best smoothie ever!) -coffee/tea/water available 24/7 at their dining cum reading area -staff ever so polite & helpful -well thought out designed room eg USB charging ports next to bed -location location location! Close to food & shopping (eg famous ramen alley/ Tanukikoji shopping street / Pole Town etc) -arrival airport bus in front of hotel / departure bus 6min walk away -central area to get to tourist sites

Their pillows are strangely flat. Got to get two from them!

I had an amazing stay with my family. Although they can’t accommodate us in one room (4 persons), they made our room just close to each other as I requested. It was like 6 minutes walking to the near station. The place is near to Odori Park and Sapporo Tv Tower. The breakfast was really good. We stayed for 3 nights and every day they have different menus. Plus they have this cafeteria library(also in pantry) which you can relax and have a sip of coffee or tea which is also you can bring or take out to your room. They changed the towels and clean the room every day (for the linen, you can also request).

They didn’t have room for 4 people.

Breakfast was excellent. Delicious and healthy.

Check out time too early at 10am

Great location, good hotel, but the most special part of our stay at your hotel was the outstanding service from the breakfast lady, Mrs. Sano. Due to my wheat allergy, I need to check everything I eat. Each morning, as soon as she saw us at breakfast, Mrs. Sano took the initiative to check all the available breakfast options without being asked and quickly informed me what I could eat. She was incredibly kind and caring, always making sure I had safe and suitable choices. She went above and beyond every day, making the hotel experience truly exceptional. The hotel is very lucky to have such a dedicated and compassionate employee, she is the definition of outstanding service.

We thoroughly enjoyed our stay at Comfort Hotel Sapporo Susukino. The daily breakfast, though simple, was delicious and a great start to our day. We were pleasantly surprised by the size of the twin room, which was more spacious compared to the double rooms we had in Osaka and Tokyo. The hotel’s location is incredibly convenient, right beside the Hosuisusukino station exit, making it easy to explore the city. Overall, we had a fantastic experience and would highly recommend this hotel.

While we had a great stay at Comfort Hotel Sapporo Susukino and everything met our expectations, there was one inconvenience. The subway station exit closest to the hotel does not have a lift, which means you have to carry your heavy luggage if you’re taking the subway to the hotel or the airport. Although there is another exit (Exit 6) with an elevator, it requires dragging your luggage over snow and ice or carrying it up and down several flights of stairs. This was a bit of a hassle, especially with heavy bags.

The complimentary healthy breakfast was an added plus with a mixture of Japanese & Western cuisine specially the fresh fruits, smoothies & salads. All the hotel staff were very helpful & efficient specially the lady in charge of the morning b'fast library cafe. We will definitely come back to this hotel given the opportunity in future.

The "dryer" function of the combined washer-dryer did not function properly. This resulted in us using the dryer function for 3 hours in all three washing machines & our clothes were still damp afterwards. It will be good to do a quick check-up or servicing of these laundry machines once again.