It is such an authentic experience. It was also our first time experiencing snow, so it made the place even cozier. The beds were large and in the Bushigura room we stayed in there were two toilets. The stone bath was so nice to relax in. There were other comments saying that it gets cold in there, but with the underfloor heating on, it felt fine to us. The breakfast was amazing, so be prepared to eat a lot! (I was sick our second morning and felt upset I couldn't eat it.) The staff are amazing and so friendly and helpful, even if we had a bit of trouble communicating.

It would have been nice if there was a microwave or at least a induction plate to warm meals up on, but it was not the end of the world. It was just the perfect atmosphere and weather for hotpot and it would've been nice to have that going.

The historic building has been modernised but with care to emphasise its origins I loved it. (Most people come by train. It’s owned by Japanese Rail If you come by car it can be tricky to find as you check in through a different hotel near the station )

Not necessarily dislikes but There are 2 double beds For us they were for 1 person each and the third person had a futon on tatami The bedroom is upstairs The bathroom looked attractive but the bathing area needs better ventilation

A bit expensive but ideally located in Kakunodate. The staff guided us to the house from the JR station. It is big and very comfortable for 2 people. The house is beautiful and feels a bit like being in a museum or an exposition room. They made the effort of changing the breakfast to vegetarian when we asked, which is not very common in Japan and greatly appreciated.

It is a bit expensive but we did not think it was so big, so overall worth it!

This is an amazing place to stay. A beautiful and historic building, well appointed and incredibly spacious. Great breakfast delivered each day, shuttle from train station. Fantastic air conditioning during the summer heat wave. Staff were friendly and helpful. Highly recommended.

A minor quibble but we did not know it was run by JR and we could (needed to) check in beside the train station. We asked at the info centre and were directed, so it all worked out.

Beautiful historic building, very clean and comfortable, good Japanese breakfast, lots of space, good bathroom facilities with Japanese bath. Staff were so kind, friendly and helpful despite the language barrier

A bit pricey

Everything! The staff was extremely kind and helpful. Everything was very clean and well maintained. The house and surrounding area is very beautiful. It was an overall wonderful and uinique experience.

The house is everything you could dream about, when traveling to Japan. Very tradition with hi-tech facilities.

Breakfast should be more simple, not too localized. But it's not a big deal.

Place was very spacious and special. Very near to all the places to visit. Staff are very helpful.

At night it can be too quiet and hard to find places to eat.

Absolutely smashing. Historic decor perfectly matched with modern amenities. You never end to admire the taste and style of its creators.

Only one thing: you wish they provide proper tea as well, not the cheap supermarket substitute

Beautifully renovated, well appointed, historical feel with modern conveniences, great hospitality service.