Hotel is located 2 min walk from the bus stop to Kamikochi, it is very spacious, there are washing machines available, small onsen in the property, plus access to very big onsen 5 minutes away.

Not really a negative, but maybe good to know that the only way to shower is at the public baths (onsen), no shower in the bedroom (only toilet).

The hotel is very close to the station (about 3 mins walk). Their indoor onsen is nice. I got to the hotel around 19.30 hr from the afternoon bus from Shinjuku, so I was the only one using the onsen that night and it was peaceful. You also get a free ticket to use the outdoor bath at Hirayu no Mori which is a few minutes walk away and this ticket has no expiration date, so you can keep it if you plan to visit Hirayu onsen again in the future. There is a shop selling local souvenirs, food and drink across the street, and there are restaurants nearby. The hotel itself doesn't offer breakfast so you will need to bring your own food to eat at the lobby area or go eat at restaurants in the area.

Comfy beds, and free ticket to enjoy the nearby onsen, which has a great outdoor bath.

Very few options as far as convinience stores go, and the ones in the bus station or the nearby ryokan don't seem to restock very often, so take it into account if you plan to get your meals that way.

I absolutely loved my stay at this property! From the moment I arrived, the owner was incredibly warm and welcoming, making me feel right at home. The room was spotless, comfortable, and beautifully maintained, providing the perfect retreat after a day of exploring. I especially loved their onsen bath — it was incredibly relaxing and a highlight of my stay. The food was delicious. The location is ideal — conveniently situated and easy to access, yet peaceful and relaxing. Overall, everything about this hotel exceeded my expectations. I highly recommend it to anyone looking for a perfect getaway. I can’t wait to come back!

Loved our rooms. Large, comfy single beds, en suite toilet. The shared bathroom was an onsen, so that was a plus. Also got free use of main hotel's fab onsen a few minutes down the road. Looked after our bags before we checked in and after we checked out. There was also a room with microwave. It was much much nicer than the photos suggested - which is why I said the photos weren't accurate. They under-promised and over-delivered. Which is the right way around. Really handy for bus station, walk to waterfall and local cafes and restaurants.

That we couldn't stay longer because they were booked out.

This is the perfect place. The room smells new, is spotlessly clean, and has amenities for your comfort, both in the room and at the reception. I stayed on days with very low temperatures, and the room was a warm and clean refuge. Like all traditional places in Japan, the bathroom is separate from the room area, which increases the feeling of cleanliness. Use the onsen at the hotel itself, and you also get vouchers to use the main Hirayuno Mori, for a price well below the main hotel. A fantastic experience!

If you have Chinese neighbors, or even worse.. with children... it will be a bit difficult stay if you are sensitive to noise, as the walls are thin, but if you ask the reception they will talk to this family and little by little they will realize that in Japan the rule is to be silent!

The view is even better than depicted in booking.com. The room is spacious and comfortable. They provided laundry machines inside the premise which is very convenient. The hotel provided vouchers to enter outdoor hot springs walking distance from the hotel, which was an amazing experience for me!

None

The room was big, and the stay included a ticket to the big onsen nearby. The facility also had an onsen of their own. Convenient location.

The walls of the room were a bit stained, and the lighting of the room was not that cozy, but nothing that would bother too much.

Really large room for Japanese standards. Toilet and sink, no shower - you use the one at the onsen as per Japanese custom. Very comfortable bed and staff very helpful. You get free tickets to use the large outdoor onsen about 5 mins walk away - what an incredible experience.

Slightly dated but very clean and otherwise authentic.

Getting tickets to Hirayu no Mori onsen was amazing. The staff was very nice and kindly let us sit in the common area until check in. They also held luggage for us, which I appreciate very much. The onsen itself in the hotel was also very great. The rooms were spacious and comfortable.

Nothing, everything was great.