We booked a japanese styled room with a private onsen on the balcony. For those who haven't tried a japanese bed, I can say that the pillows are hard, but they gradually take the form of the head so in the end they are very comfortable. It just takes a bit of time to get used to the feeling. I also thought that the bed would be too thin and uncomfortable, but that was not the case! Yes, it is harder than western styled beds, but we woke up very refreshed . The view was breathtaking, especially in the morning hours! The food was a japanese meal course that was carefully prepared with much attention to detail. It's definitely worth experiencing! However, the one thing that made the experience out of this world for us was the treatment you get from the hostess! She is very well-educated and warm-hearted, and she seems to take great pleasure at doing her job. She showed our room and explained everything for us in detail, and she made sure that we enjoyed the experience at its maximum. She also asked us about our next transfer and volunteered to plan the transfer for us. She even said that if we need any help, we can reach up to her even after our stay. This is a massive thank you once again to this amazing person 🙏

Exceptional in every way. Tangerine went above and beyond, she clearly has great pride in her work (as is clear from the fact like every review mentions her!). We had 2 big travel days following our visit, she helped us plan transport and book tickets etc. She also contacted our next hotel and was helpful in ensuring we made it there safely. She suggested places for us to visit in the area, and throughout the rest of our trip. Genuinely phenomenal. On top of that, the Ryokan itself was wonderful. The private open air onsen in our room & larger onsen you could reserve on the roof, were so relaxing - very hot mind you, but they had taps to help cool down. Private dining area was a wonderful experience, and they were very accommodating with my dietary requirements. Literally not a single complaint.

The stay was great. The place is beautiful, the food was amazing and the staff was so lovely. Specially the receptionist Tangerine was very knowledgeable and helpful! I was a bit nervous about this reservation because of some of the reviews mentioning bad cleanliness. But the place was spotless except for some moss in the bath areas, but considering it is a natural hot spring that’s perfectly alright. Some stuff is a bit old like some of the paneling but it wasn’t a big deal at all. We had a great time. We stayed for two nights and the menu was different every day while still delivering the typical foods you’d expect. Like we had Hida beef both nights but the preparation was yakiniku first night and Shabu shabu the second for example. The area is very quiet at night even though it is close to the road.

Nothing, it was perfect!

Yukimurasaki is truly a hidden gem. Both the hotel and the rooms are stunning—beautifully designed, clean, and incredibly comfortable. The food is absolutely top-notch, and every meal felt like a special experience. The natural surroundings and landscape are breathtaking, making it a true escape for the soul. The staff were very kind and attentive. I especially want to mention the receptionist, I believe her name is Tangerine—she’s smart, charming, and incredibly knowledgeable about so many things. The baths were a true sanctuary, offering deep relaxation for both body and mind. I would fly all the way from Croatia again just to spend another peaceful weekend at Yukimurasaki. An unforgettable experience.

An amazing authentic and traditional stay in the northern alps near Takayama. Our host, Tangerine, was nothing short of superb. Without us even asking, helped plan our trip to the Shinotoka ropeway the following day and how to travel on to Kanazawa with train times etc... Tangerine also noticed my birthday was a few days away, so upon leaving gave me some cake and a wondeful thoughtful message on a card. The food was great, with multiple courses and the onsen was so relaxing, just what we needed. The experience was incredible and me and my wife loved it. Huge thank you in particular to Tangerine!

Being picky, some areas of the room could be a little cleaner I.e. dusting etc...

We booked this place to celebrate our anniversary. The location is conveniently across the street from the Nohi line bus stop. Right from when we got there, we were greeted by Ms Tangerine (who went above and beyond to make our anniversary special). She added a special touch to every little experience right from the check in until we checked out. Our anniversary experience definitely felt extra elevated. The room 301 itself featured an awesome outdoor onsen tub with a view of the snow capped mountain and an indoor onsen tub. The room was clean and well appointed. We also booked the private rock pool onsen located on the 5th floor.

There was nothing not to like about this place :)

The hotel was in an absolutely beautiful area in the Mountains of Takayama. The bus ride up in the snow was magical. As soon as we arrived at the hotel, the staff took our luggage, cleaned it for us, and took it up to our rooms while we checked in. We were able to rest for an hour before we went down for the included dinner, which was an amazing several course traditional Japanese meal. Afterwards we had more rest time before my group went up to the large Onsen at the rooftop, and relaxed in the snow and hot water. We then concluded the night afterwards. The staff was extremely kind the entire trip, and everything was clean and well maintained. There was a small amount of moss growing on the wood decks outside but not unexpected given that the onsens are constantly running.

Staff is amazing and helpful. The Suite we got, if i remember the name it was upper sky, around 604 number? Amazing, the room exceeded my expectations. However it DID have some minor issues, such as the hole above the TV which was mentioned in a comment some months before i arrived. Some doors were a little bit troublesome to slide. At some point the bathroom had a foul smell even if it wasn't used in hours. So in short amazing room!! amazing staff!! amazing facilities!!

Purely personal, the food course was small portions (I'm a typical westerner who lifts, so it wont be the same for everyone), But I believe for that price you should have some more convenient options. Some minor room details. The price.

- Don’t let the drab exterior neighborhood fool you. the interior is beautiful with tatami floors throughout - In-room onsen tub was great for private on-demand soaking - The reservable (no fee) outdoor private pools were also great especially on a cool night - Food was great

- Location wasn’t the best. It was a slog to drive to. - It was nested in a pocket of decrepit buildings. though it isn’t an issue if you’re just there for the onsen and not planning on leaving.

The receptionists, staff and service were very accomodating. The traditional Japanese Ryokan style was exceptional. The food serving during dinner and breakfast were exquisite. The highlight obviously were the private and public onsens that had natural spring water running all day! The fact it was winter time and snowing with views of the mountain vistas was tranquil and heavenly. That's becuase Yukimurasaki is 3,000ft above sea level and the clouds were touching the mountains.

Just wish I had more time to see Takayama. As I reserved it for one day. In the future I will add another day including to see the sights on the Shinhotaka Ropeway.