I cannot text in Japanese correctly in this box, so I do it in English. The room was spacious, and my wife snd I enjoyed a variety of hot springs including private ones.

I had paid already the room charge through Booking. com, but the front mistakenly charged it again When checking out. It was a big mistake. The hotel has to educate the front stuff. This is very important, so someone should translate into Japanese, and tell the hotel and the front stuff.

When people ask us how was our trip to Japan - we tell them about THIS PLACE. It was magical. I could cry thinking about it. Only an hour or so bus ride from Takayama, you arrive to the most peaceful, serene place. The staff was so attentive. Our room overlooked the river which had a mini waterfall, creating the perfect sound backdrop to our stay. The robes and pajamas provided were high quality and comfortable, and most of the guests walked around in them the whole time. The outdoor onsens by the river were INSANELY beautiful. I did not want to leave. My spouse and I also got to use one of the private onsens accross the road and WOW was it so perfect. The private onsens have indoor and outdoor baths, beautiful gardens, and great showers. The communal indoor onsen is also beautiful and peaceful. The meals here are memory-making, unforgettable experiences. Multi-course kaiseki style, with local mountain vegetables, hida beef, and inventive preparations. Cheers to the chef! You get your own private table with a hearth, and the staff member assigned to you explains each dish. Breakfast was also like this - we ate grilled miso each morning over rice. We left our stay here feeling nourished, healthy, relaxed, and happy. Also the morning market was so charming and we bought a lot of things to bring home with us. I want to go back!!!

This is not the fault of the hotel, its my fault, but important for guests to understand. The only thing that was challenging was the timing of the bus routes. If you are coming here by bus, just know there is only about one bus per hour - so plan accordingly! I am so grateful that the bus comes so close to the hotel in the middle of the mountains! It takes about 15 minutes to get to the Hirayu onsen terminal from the hotel on bus. We had a tight connection there to catch our bus home to tokyo and almost missed it! You also need to have exact change to take the bus, so make sure you get that in advance. I think if we ever come back we would rent a car for this portion so we could get to Kamikochi and the Shinhotaka ropeway more easily.

Absolutely divine way to relax and experience traditional Japanese hospitality. Two types of comfortable Yukatas provided, serene environment, beautiful building, amazing onsens (including outdoor ones next to a river). Staff from overseas had good English and helpful in explaining how to do everything. The food was AMAZING! We're not big fish eaters but everything was delicious, and feels so lavishly prepared and served- come hungry! No tattoos allowed in the shared onsens, but we had no trouble getting into the private onsens and it felt so special having that to ourselves.

The onsens are closed between 10am - 3pm, which is fine - so we hurried over earlier in the morning to enjoy a private onsen before we left. Unfortunately maintenence staff were drilling on the fence directly attached to the onsens, and banging loudly. Why they were allowed to do this and disrupt the serenity everyone pays a lot of money to experience, I don't know. It was very disappointing as they knew we were in there and they only needed to wait an hour longer until 10am to not disrupt anyone. My partner tried to explain to the desk staff but she didn't understand so our disappointment was left unresolved. A shame to end our stay that way.

This is a very characterful former farmhouse. The room was enormous and included a living area, sleeping area, sink and WC. The baths (male, female and family) are then a short walk from the rooms and shared with other guests. The baths are very traditional and scenic with views out to the forests. Make sure you arrive by 4pm to maximise your time enjoying all the facilities. The dinner and breakfast are then very elaborate multi-course affairs, using locally sourced ingredients.

It doesn't look like there is any way to cater for differently abled guests. Note that the rooms have their own toilets but don't have their own showers; you have to use the ones in the public baths.

The place is very beautiful and very well located in the mountains. the private onsen is definitely a plus for a couple or when you have tattoos, since they don’t accept tattoos in the public one.

We noticed that they were many rooms available, much cheaper than the one proposed on booking. we had to reserve a room for 6 people when we were only 2. I understand that they want to make money with foreigners, but they should propose at least one room a bit cheaper for foreigners.

We had a fantastic stay. Both the dinner and breakfast were delicious, multi course meals. There are three onsen to choose from and they were all exceptionally beautiful and clean. The facility was tranquil, rustic, and impeccably maintained. The staff were kind and accommodating and even gave us a ride down to our bus stop.

No complaints, I just wish we could have stayed longer.

Serene, authentic, and classy, this place has it all. It is criminally good value for the money. The keiseki dinner and breakfast were out of this world, probably the best meals I’ve ever had in my two trips to Japan (I’m fussy). A particular shout out to a staff member called Bhesh, a lovely Nepalese man who was extremely kind and helpful, I hope the hotel is rewarding him well for his excellent work.

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There are 3 private onsens with an indoor and outdoor area, as well as 4 shared onsens, 2 for men and 2 for women. All of them are wonderful. The rooms are also spacious and clean. The highlight was definitely the excellent dinner. The area of Hirayu Onsen is out of the way, but well worth the trip if you want to get out of the city for a bit.

Property has a typical Japanese design , charming for those who like old stuff

Lost a bit of its authenticity because properly is staffed by a few non Japanese workers. However the plus side is most are able to communicate in either English or Chinese for non-Japanese speaking guests.

Beautiful property and rooms set in gorgeous grounds. Delicious kaiseki dinners and traditional breakfasts, very comfortable suite plus option of onsens, including private ones with indoor and outdoor pools. Excellently located for accessing Kamikochi and Takayama. Easy to locate with google maps and good parking

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