Travelled with a family of four and found the hotel staff at Arcsens to be excellent. They spoke English and were very helpful, even booking us a restaurant when we needed to make phone only booking. The bathroom was clean, rain shower head was sensational. Beds were comfortable and linen; hotel quality. Air conditioning required to keep the heat down and this worked well. Despite being “Tokyo tiny” size we had enough space to store our belongings and have space to sit on the couch. Just beware of hitting your head on the loft ceiling bedroom! Stairs to get to the loft bedroom were fine. The kitchen lacked utensils and dish cleaning supplies but these were accessible when I asked for utensils from the staff who kindly provided. Overall a lovely modern, clean comfortable sound proof hotel room in a quiet area with heaps of local restaurants to go to and very close to the train and convenience stores.

No dish cleaning supplies nor rack in kitchen

Fantastic compact room, perfect for our family to crash in for a few days. Amazing location, kids could walk to the 7-11 for morning snacks and treats. Very friendly English speaking staff welcomed us and gave us some local recommendations and the location was very close to the train making getting around very easy, but also walkable to a range of locations. Lovely bathroom.

We had a lot of luggage due to this stay being a stopover after a long trip, so space was a bit tight when we needed to get into the suitcases. But the room was incredible value and the sleeping configuration was great. Such a good use of space.

Location and very nice staff. A well-designed space for 4 people.

Just minor things. We noticed some of the sockets didn’t seem to work (the USB ones). It would be useful to have a little washing-up liquid (I’m not sure if that’s something you need to ask for, like cutlery and plates, cups, etc.). Instructions in English for the drier like you have for the washing machine would be helpful. Otherwise, that’s it! Everything else was great!

Quiet location in a residential area. Apartments are very solid and noise proof, we hardly heard anyone else the whole stay. Small boutique hotel good for family of 4 or group of 4. The room was very modern and the kids loved the loft style sleeping.

No cutlery, chopsticks, bowls, or mugs provided. These can be borrowed but just makes sense to have a few in the room. The stove is not necessary as there is nothing to cook with. A microwave in the room would serve better.

The room was comfortable and perfect for recovering from a long day. Beds super comfy and the AC was a must. The staff members were super, SU-PER friendly and helpful. Went over and beyond to make our stay as pleasant as possible. Super recommended. Would go to Arcsens again without thinking twice.

Modern, cool hotel in a quiet neighborhood in Eastern Tokyo. Great to find a place that could accommodate our family of four (parents/two teenagers) in one room. Very friendly staff. Great to have a mini kitchen as well.

Overall hotel was great. The ceilings are a little low in the sleeping areas but the staff warned us about that so it wasn't unexpected and the design really made the most of the space.

This was our second time staying here. We love it!!!! All four of us have our own beds and it's only a five minute walk to the Sumo stadium Ryogoku . Staff are polite and helpful. They accepted our sumo tickets for us and held onto them until we arrived. Staff also allowed us to leave our luggage before check in. We will stay again. Thank you.

I have nothing bad to say.

Very convenient location in a quiet neighborhood. Lots of nearby amenities. Comparatively spacious for multiple travellers. Cool space layout.

Heating element was a little out of place given the lack of cooking utensils, would be more helpful to have a microwave or toaster, but otherwise no issues!

Arcsens is 1.7 Kms from the Skytree, about 2.5Kms from the Asakusa area and Senso-ji. It is a good location and the Metro+JR line is approximately 700 meters from the hotel. It is a small hotel with 9 rooms and reception available from 8 AM to 12 PM. The rooms are approximately 300 sq feet in size. Small kitchen (not utensils except plates and cutlery you can ask for), Refrigerator, a fold out table, and 4 beds arranged in a weird fashion - 2 at bottom and 2 on top. Bathroom is clean and big. Simply put, if you have a family of more than 4, definitely stay here as it will be cost effective. Otherwise, you can look for another option as the room is a little claustrophobic. Staff is super helpful and can speak English. They will guide you to all nearby locations and also help book Go/big taxis as needed.

The 4 beds are arranged in a dorm-style with 2 beds on bottom and 2 beds on top. It is claustrophobic. If you have acute claustrophobia, you should definitely reconsider staying at the hotel. It would have been better if they could have arranged 3 beds instead of 4 but without the up/down arrangement. The washing machine is not in the room. It is on the 5th floor and it costs 400 yen to wash and 200 to dry. Dryer is absolutely useless.

Very modern rooms with nearby access to train stations, konbinis, and more. The area is adjacent to Akihabara which was just a short train ride away.

The room was small for four people so be aware you will need to do some Tetris to make things work with luggage.