Our double twin room was very modern and the perfect size for 5 nights. The little touches like the green tea bath products and the complimentary matcha tea experience in the lobby were amazing. Although we weren’t planning on it initially, we had breakfast at the hotel every morning of our stay. It was the perfect combo of more familiar western-type breakfast options and traditional Japanese fare. Reasonably priced, too. Honestly, this was one of my all time favorite hotels.

The beds were very firm which I had read in the reviews, so we asked for mattress toppers. I thought the location would be annoyingly far from the major sites but it was nice to stay in a more mellow area of Tokyo and it was also nice to start each day with a 10 minute walk to a train station.

The rooms were spacious for japanes standards, well equipped and clean. The hotel staff was very friendly, attentive and helpful. However, there was only one person at the reception who was able to communicate efficiently in english language.

The breakfast was not really appealing for us. We expected a european or continantal breakfast. For these standards it was poor. So we decided to skip it. Much to less continental european food such as baguette or toast with cheese, ham etc..- Compared with other hotels we visited in Japan the communication was difficult because the reception staff was not able to communicate efficiently in english (with the exception of one person). Walking distance to the next subway station was much longer than expected.

The location was excellent. Quiet but close to Shimbashi restaurants and easy walking distance to three train stations and the Tokyo Tower. Although the room was small it was very well equipped, plenty of toiletries replenished daily and exceptionally clean. When I requested an extra soft pillow it was delivered to our room in minutes. The bed was firm but comfortable by Japanese standards. Our luggage was happily stored on our last day and the checkout of 12pm was a bonus.

We paid for breakfast on one day as it wasn't included in our room rate and it was a bit disappointing in choices and no scrambled eggs when I asked even though the photos and description included them. The photos of the breakfast overall didn't reflect the reality on the day we ate there and I would have given a 10 rating otherwise.

We loved the size of the room - very specious with enough room to open both of our very large suitcases. The bathroom was spacious and a great tub. Amenities were replaced daily and quailty was fantastic. I would recommend this hotel to anyone and would return without a doubt. The beds were firm but easy to get use to. All the staff were very helpful and accomidating. Hotel has luggage forwarding services which the staff organised.

Location wise train station is approx. 10mins walk but connects to various lines. Maybe be something to consider depending on plans and group dynamics.

A nice peaceful location with quite a few options to eat and drink around the hotel. The hotel had a cafe of its own, which looked quite good, though we never really eat at hotels we stay in. 2 easy to access stations, Onarimon is a 4-6 min walk, while Shimbashi is around a 10 min walk. Both Tokyo tower and Zozo-ji is really close and makes for a nice walk. Tsukiji market takes around 30mins to get to on foot, but we enjoyed the walk and built up quite the appetite. The property is well taken care of, very polite staff, the room though a bit small was comfortable and exceptionally clean, the daily room make over is real bonus here. 1899 specialises in Tea and I would recommend to all tea aficionados to give It try.

I found the beds a tad bit stiff, but after the 2nd night, you get used it. I wish they had an in-hotel laundromat too.

love the beautiful and clean rooms, the staff is helpful and kind. the bed is very comfortable and I love the selection of tea in the rooms. it's my third stay at this hotel and I think it's a gem

When I went to eat the delicious buffet there was Chinese tourists letting their sick child cough all over the food, the child was just standing and coughing for several minutes on everything. it was disgusting. As well they were yelling and being disruptive so it could not enjoy my breakfast. I had to ask the staff for food that had not been coughed on, on previous trips the breakfast was one of my favorite parts of the hotel so I would like the staff to to enforce more rules on bad behavior of such guests.

We ended up with the corner room, which was over the top. We had plenty of room and very nice access to AC power. The bathroom was exceptional, and the toilet was deluxe. We loved the breakfast, and the food service people are awesome! They make you feel special at this hotel, it is a great experience. They have a 7-11 across the street that was amazing;-) I see a lot of 10 out of 10 reviews, and I can not give this because we stayed at the time of the cherry blossoms, and it was very expensive. The location is comfortable, but not the most convenient. Overall, we loved our stay!

The location is not the best. It is really in a business district, not very close to attractions. We found ourselves taking cabs a lot. I am sure that other reviewers have mentioned the ultra-firm beds, which are kind of strange for such a nice hotel.

Perfect location! It is in Shimbashi which is a quieter neighbourhood compared to other popular areas. It's peaceful and quiet in the evenings, with a nice residential vibe in the daytimes. Its surrounded by yummy local eateries and bakeries. It's a 10-15 min walk to major train stations and subways. And 15 mins from Ginza itself. The staff are very hospitable and helpful. They were able to help us with many things like laundry, and luggage transport to our next destination. Their free tea service is also great! I recommend making the most of it. The hotel has a light, modern vibe balanced with a touch of peaceful Japanese traditional styles. The room is small but slightly larger than your Japanese hotel chain room sizes. It's well equipped and comfy.

The hotel and staff were extremely accommodating. The hotel was filled with quality furnishings, and is very quiet and clean. The bed was comfortable, and blackout blinds so efficient we willingly slept in past 10am everyday to rest our tired legs. This is our third trip to Japan. Minato was a decent base to explore some less touristy areas while revisiting some favorites.

Minor comments The room faces a business building full of windows. I suppose one may need to close their blinds to prevent awkward encounters, but we are here during holiday season and never saw anyone. Train stations are about 10 minutes away. Between the hotel and train stations is a busy fun area, especially for working professionals. There were a number of girl clubs for men. The neighborhood does not feel seedy at all, but a couple with a young child is not its target audience. We ended up spending all evenings except the first in different areas to explore the rest of Tokyo.

Room was spacious and very clean. I liked the location even though it was a 15 minute walk from the shimbashi station. I enjoyed navigating the restaurant streets where all the office men would go to. There's a great bakery that sells koroke by the Family Mart down the street which is about 4 minutes away.

In general it was a great stay. There was one staff member that was unpleasant. That was disappointing but it's ok.