The service here really impressed me! I arrived early and the front desk staff were super accommodating, happily holding my bags until check-in. When I came back later, my bags were already delivered to my room—talk about convenience! I also bought a ZIMOMO (and it was HUGE!), but no worries—I was able to use my conversational Japanese to ask the friendly staff which post office could handle my oversized package. They were so helpful and made sure everything went smoothly. Definitely felt like VIP treatment all the way!

While the service was excellent, the rooms did feel a bit worn down. The headboard, where the electrical outlets were, seemed a little old, though it still worked fine. The TV was on the smaller side, but it got the job done. I also wished there were more amenities available—especially given the room’s size and comfort. One downside was the microwave on the 10th floor—it had a coffee stain on it during my stay, which was a bit of a letdown. All in all, a solid stay, but with a few areas that could use a little TLC!

Very close to Shimbashi Station. Located in an area where there are plentiful of offerings of food and drinking places. Just like the other sites of the same name of this hotel chain rooms are typically small but serve its function and does meet the needs of guests. We booked our rooms fairly early and hence kept in touch with the hotel and informed them that we will be sending our luggages ahead from another city days before we arrived. On arrival and after checking in process which was fast and simple, we were told all our luggages are already in the room that are pre-allocated to us! And, on checking out the staffs also assisted and guided us to arrange for pick up and have our luggages delivered to the airport in advance. We were moving on to another city before flying off 2 days later. All in all we enjoyed our stay in this hotel. Direct access to Lawson which is just behind the hotel lobby.

Only 1 washer and 1 dryer! So can be challenging for those needing to do laundry. Can't put luggages under the bed. Interesting bathroom cum toilet - glass panel door and glass panel on the side of bathroom wall facing the bed with roll-up screen to provide privacy.

Convenient location for transport and nightlife. There's an attached convenience store that you can visit without even leaving the hotel. Room is standard Sotetsu Fresa Inn quality.

It's in the lively nightlife area of Shimbashi, so just know what to expect when you're returning at night/leaving early in the morning, especially on weekends! The room is well sound-proofed so noise wasn't a problem.

Literally had everthing here. - 4 minutes from the Shimbashi Station amazing. - Self-serve check-in, amenities e.g. self-serve pjs, toothbrush and toothpaste - provided, shampoo, conditioner, body wash, hair-dryer.(I didn't see an iron but they might have one) - direct access to Konbini that has microwave and hot water if needed - great servicing and they really do try their best with translation with the luggage delivery option. - elevator for luggage - 3 sets of washing machine and dryers which don't need your own washing powder for 300yen. Rooms were on the smaller side but great location and service.

Room was a little small and couldn't open suitcases properly, so would recommend an open top suitcase and there was only 3 washing machines and dryer but still fine if you wait a little.

Location was very convenient, just a short walk to the Shimbashi station, and lots of restaurants in the surroundings. Hotel was clean and staff very nice and helpful. English was a challenge sometimes (especially via the phone), but they were equipped with a translating device, so at the front desk itself it went well.

The rooms are really small. We of course knew that and chose for the hotel despite the rooms sizes, so this is more an information to other travellers. Especially if you are not travelling light or have a large suitcase, you will struggle to move around and place your suitcases. Space to unpack is also extremely limited. Something to think about :)

The property is in a very convenient location very close to Shimbashi station (which has train lines that go directly to Narita Airport). Facilities seem new and it is attached to a Lawson Convenience Store. They held our luggage when we arrived before our Check-in time which is always an appreciated service.

The room we stayed in had windows into the bathroom and the bathroom door was glass. They had blinds you could pull up or down but it was a bit of an odd experience. However, I don’t know if all rooms are like that and it worked okay for us.

The location of the hotel is very good, close to the subway station and many restaurants. The room is a bit small, but it was manageable. You can also find many supplements at the entrance. The Staff was very helpful, we had a small problem with the Shingansen tickets, and the staff helped us to call and explained the situation. We also used the luggage delivery service and worked perfectly. If we ever come back to tokyo again, will definitely book here again!

The location is great! Walking distance from Shimbashi station which gives you access to to pretty much everywhere in Tokyo very easily (including Shibuya, Shinjuku, Ginza, Asakusa, Akihabara, Harajuku, Disney etc…). The hotel is very clean and the staff is really helpful whenever you need them.

The room is not super comfortable. The room size is expected for the price, but things like pillows, duvets and other small amenities could be a bit better. But that’s just a detail in the end.

Amazing spot, dozens of amazing cafes and restaurants nearby, walking distance from Tokyo Tower. The metro station is less than a 10 minutes walk from the hotel, it's very easy to navigate. The hotel had all the necessary amenities, the room itself was rather small (but typical for Tokyo standards). Sustainable as advertised - no single use items in the room but available at the lobby, cleaning and towel exchange on demand. The restaurant was also very decent, we had a lovely breakfast (possible to pay at the spot if you haven't booked it with your room).

Rather small laundry room for such a big hotel - only two machines. But still pretty convenient to have one at the hotel.

The hotel is perfect - very clean and very comfortable, despite the small room size (which is normal at this price range in Tokyo). The staff is fantastic and attentive to all needs and requests. The location is amazing with izakayas and many other food places around. At the same time, it is not a touristy location, so prices are lower than in the main tourist areas, while traveling to other parts of the city is really easy.