It’s so spacious very comfortable for a family of 5 . Quirky colourful and well thought out apartment, It was clean and neat and tidy. Lots of room for suitcases and luggage which can be space invaders It was self check in by an iPad you log into to enter the apartment and it was no hassle at all. Was a great location- a bit quieter and a few train stations away from all the action - it was nice to come home too after busy streets and packed transport

I wish it had some local information provided “like - train maps or city maps or great eateries to try. Yes we used our own phones to search info but it’s nice when there are already some recommendations or suggestions.

Apartment is huge by Japan standards. Enough space for everyone to have their little nook to chill, open all 4 big luggages with still plenty more space to move around. Convenient location, plenty of eating options, supermarket close by, family mart 7-11 all within 5 to 10mins walk. Had washer and dryer in the room which made doing laundry a breeze. Well thought out design

Wouldn’t say that it’s a dislike - more like improvement/ suggestion? The cooker took forever to heat up the pan, so cooking a packet of instant noodles took a loooong time. Would be great if someone were to come and clear the trash at least once every other day automatically instead of waiting for the full 6 days or when requested for. Bunk bed height is kinda low, only good for teens. Otherwise we’ll keep hitting our head. Also, do exercise care when climbing up and down.

Funky creative design space that's very spacious and clean for our luggage bags. Nearby location was amazing since train station, convenience stores, shops and food streets are all within walking distance. We could easily grab dinner late at night and do some last minute shopping at the very end of the day. Overall it really exceeds our expectation during our stay! Its definitely a place for a group of friends who travel together and likes to hang out a lot.

An apartment unit right above a noisy commercial shop lot. We had a hard time trying to get into the premise since our luggage bags cant seem to fit in the lift at once, also people coming up and down from the lift stalled us from getting in smoothly when peak hours hit for shops.

First, location was quite good, just a stop away from Shinjuku…walk to the train station from the apartment is not that far, apartment is just opposite Nakano Broadway and there’s a Don Don Donki nearby Apartment itself was exactly as the pictures, spacious and had a bohemian, cool vibe to it…we love it! Everything you want is there, washer with dryer etc

Ceiling is not soundproof, we can hear footsteps from the above apartment… Also while we were there, we could hear the police sirens go by a few times … Though the apartment did provide earbuds to cancel out the noise, thoughtful of them

Brilliant apartment in a great location. We are a family of 4 from Australia. This apartment is well designed. Good space to spend time together but have privacy too. Well designed bathroom space. Enough space to have your suitcases open unlike many other accommodation options. But plenty of storage and stowing space under beds. Check-in was very simple and they were able to accommodate an early check-in. Elevator up to the 7th floor is a decent size. The location is great. An easy walk through Broadway and Nakano Sun Mall to the train station. Keeps you dry on the rainy days. Lots of eating options and vending machines. I would move in permanently if I could.

No towel hooks. Coming from Australia there are towel hooks in every bathroom however, none at this property or any others we stayed in so it might not be the Japanese way. The guests in the apartment above liked to run and so it made it very noisy. But they were all you could hear. Pretty well insulated from street noise and the businesses below.

A very funky while comfy and spacious apartment. Love the “sleepover” hangout concept and I can imagine how awesome it would be to hangout and chat with friends all night long here. Super tidy and clean apartment. Super convenient with Nakano broadway across the road. Would certainly recommend!

Nothing - maybe some oil, salt and pepper would have been great. Would have loved to buy a nice piece of beef from the market to cook :) Not a problem for us with young kids but there is not a lot of privacy between the 3 double beds - only curtain.

Perfect for families with everything we needed. Location was brilliant, directly across from shops, restaurants and convenience stores and train station an easy walk through the shopping mall.

We had issues with the heating. The control panel was temperamental and wasn’t allowing us to reduce the temperature. Once we managed to turn it off it then would not turn on again. Staff were helpful in trying to trouble shoot via messages though. It also had a terrible smell when turned back on.

Everything was amazing, the room is huge and have all the facilities that we need. It's 5 minutes walking from nakano station but you can go inside the sun mall and the nakano broadway straight to the hotel! The beds are really good and there is everything you need 5 minutes walking from the hotel :) The host was amazing as well.

There is some windows that we can't cover so in the morning have light!

This was a well thought out property, very cool, funky apartment style. Great for families with teenagers, kids! Super handy to a major train station with a heap of cheap eateries all with 5 mins walk! The washing machine/dryer was handy, too. I would book this apartment again.

No tea or coffee provided or facilities, which is a standard when travelling! A coffee machine would be ideal but no tea or coffee on arrival was disappointing.

Our room was spacious, enough place for family with 3 kids, well equipped kitchen and with everything we needed for a comfortable stay. Location was excellent,situated in a lively area with plenty shops and restaurants. Very convenient for getting around the city, with easy access to a nearby train station (only 6 min walk from Nakano station)

Nothing