Great space for the price and the location is good. It was nice to have queen size beds.

Hot water is a problem. I could only get hot water in the shower for about 60-90 seconds. There was a page in the house - notebook about not using too much hot water. I couldn’t fully understand it but there was no possible way to use too much. It should have said, there is barely any hot water. It made for a difficult time taking showers and washing hair. The hot water issue is big enough that if I were to return with a group there’s no way we could stay there because there simply would not be enough hot water for everyone to take showers. I would suggest this issue be remedied somehow because it really is a deal breaker for me returning to the property on future trips.

This is a nice serviced apartment located not far from Nishi-Shinjuku Gochome. Just a brief walk from exit A1. And you get convenient stores just outside the exit and even vending machines along the walk way. Check in process was easy and the place was just incredible. Superbly clean and enough comfy beds for everyone. There were also 2 toilets and 2 bath areas. Washing machine was provided. Kitchen area had amenities for use. A small kettle and microwave oven were available. Landlord was quick to reply to messages and great support along the way with any queries. Luggage storage was easily available at the station though the owner did not allow any baggage storage at the front desk. Overall, great location and peaceful place to stay in and fairly easy to get to places from here.

So far none

For the price, this is a great place to stay. We had 2 adults and 3 teenagers in the room and it was cosy with all our luggage, but we got used to it. We didn't use the kitchen facilities as we chose to eat out every night. There are 3 metros all within a 15 min walk away. Shinjuku station is a 30min walk away. We had a lovely view of the Tokyo Metropolitan towers from our top floor apartment.

Could pick on little things (like a stain on the couch), but overall you can't go past this place on location, amenities and comfort. Especially for a family, the price is very reasonable.

Had all the facilities we require. 5 mins walk to the nearest train station.

Location was kind of hidden but it was manageable and easy to find. I love the 2 toilets! There were 6 of us and that made it faster to get ready. The location was pretty close to a couple of stations. It is located around Japan's houses so you can see Japan's lifestyle all around. Convenience store was about 5-6 minutes walk. A couple of shops were just a couple of blocks away. The space is pretty tight but it was manageable.

The floor was dusty and not clean. You can see balls of dust in the corner. They gave house slippers to wear.

The location is excellent and the house is very cute and cozy.

You can hear the noise from the hallway and the room next door quite well. Furthermore there is no elevator so you have to carry your luggage upstairs.

The room that I booked has 2 toilet, one shower, double sink in bathroom with 3 queen beds The apartment is equipped with kitchen accessories The area is a walking distance to restaurants, 7-11, etc

No flexibility on late checkout Many rules and restrictions for the garbage

Excellent facilities, clean and responsive staff. Couldn’t have asked for anything more. Fridge, microwave and small kitchen area. Washing machine with hanging area. Would highly recommend.

Very thin walls - but I have heard that is all over so not unique to this property.

Location is great for those looking to experience living in a more residential area of Shinjuku away from the high rises. Property is very easy to access with convenience stores and dining minutes away. Only a 15 minute walk to the JR station through Chuo Park against the stream of commuters.

Very comfortable and clean. Cooking facilities and close to everything. All staff were lovely and very accommodating everything you need for a family