The hotel is in a good area that's nice and clean, well lit, and safe, but just 1 stop on the subway, or 10 mins away from the chaos of Shinjuku. There are 2 subway stations within 5 mins walk. One on the M line and one on the E line so you can get to pretty much anywhere very easily. Also a lot of the bus tours to Mt Fuji etc do their pick up by the Love statue which is 5 mins walk from the hotel. The hop on hop off buss tour also has a stop there. Tokyo Metropolitan Government building is 5 mins walk away and has a free observatory on the 45th floor that is worth a visit. The hotel has a 24hr seven-11 on the ground floor and there are probably 10 convenience stores and coffee shops within a 2 minute walk. Breakfast was really good, loads of options, I had maybe 4 courses and a few coffees so good value for money there. The room was a standard double and was a bit small, but not so much that it was an issue. If I return to Tokyo I would probably stay here again

Nothing, great hotel for the price

The location was good, a short walk from Nishi-Shinjuku Station. The room was small but clean and the bed was comfortable. The bathroom was my personal favourite part of the hotel - it was quite spacious and more comfortable to use than most other hotels we stayed at during our trip. 7-11 in the basement was very convenient and we grabbed a lot of quick meals/snacks there on days when we were hungry later at night/busy in the morning.

There was nothing we didn't like - the room was a bit small but you get what you pay for/what is advertised in the booking (plus it's quite cozy). However, it would've been nice if the hotel had a gym.

Comfortable bed and great bathroom. The hotel provides bath salts for a relaxing bath at the end of a long day’s site seeing. My room was on the 14th floor with a view of Chuo Park. Breakfast was tasty with many Japanese and western dishes. Hotel also has laundry rooms with washer dryer for only 500yen! Close to subway M line. 7/11 in basement for snacks and drinks.

Everything was satisfactory

Very clean, 7 Eleven in the building, quieter side of busy Shinjuku but still close and also lots of places to eat around the area.

The rooms were clean and big enough to not be uncomfortable. Staff very kind, polite and available to help us with our needs. They spoke english very well, nice plus. The hotel is positioned very close to the metro, and you can reach kabukicho by foot in like 10/15 minutes. The breakfast was really good. Recommended!

I didn't dislike anything specific. The price is fair for what they offer.

Really useful location within 10 mins walk from Nishi Shinjuku Metro station. The staff were very helpful in booking restaurants for us and the room was clean. The 7 Eleven convenience store in the basement was also really handy plus there's a great pastry/bakery shop 1 min walk away.

Whilst the room was tidy, it was a little cramped for two people with two medium sized suitcases. We made a setup that worked but we could have done with more space (ideally!)

The property is very well located in Nishi Shinjuku area and clean. The room might be small for certain people but it was very fine in size for us (2 people) and had all the facilities including bathtub, TV, AC, locker, fridge and amenities (toothbrush, comb, etc.). I could open up my big suitcase as well as small one and place all my stuff in the space/wardrobe. There’s enough space under the table to place a big suitcase and two small one. The bed was comfortable. The huge glass windows provided enough light in the room. Fresh towels and even house pyjamas are provided everyday. The room was cleaned everyday and even if you have do not disturb sign, you get new pyjamas placed in front of your room. Extra amenities like coffee, mouthwash, bath-salts etc. were quite smartly placed near reception so guests can take as much as needed and nothing goes waste. They also have washing machine, ice machine in the building. There’s one restaurant/cafe in the building. There is eleven in the same building so you don’t have to go far to shop food and basic stuff. A very well equipped, calm hotel in a good location. I had extremely pleasant 5 nights stay and would recommend the hotel.

Breakfast was amazing, although they changed some of the options each day (take that as a positive or negative). Staff were friendly. Short walk into Shinjuku. Limousine bus drop off is close (Hilton)

Rooms were pretty small but they might be typical for Tokyo (first time visiting)

The staff were very friendly and approachable for queries. Very accommodating with any needs or requirements you may have. Facilities are great, have 711 located bf1 for your convenience and laundry services and a vending machine to help yourself to. Location is just a 14 min walk to Shinjuku being helpful to skip those peak train commuting periods. With plenty of tasty restaurants in the surround area of the hotel, ramen, izakayas you name it. Room was spacious for Tokyo hotel rooms, bed was comfortable. Rooms kept clean with top up of amenities. Will recommend to any friends.

The location was excellent -- nestled in the middle of a bustling corporate work district in Shinjuku, there was something to eat or do within walking distance. There were several conbinis in the area, many Starbucks, and a lot of places to eat. There are several entrances to the train station (Marunouchi line was the msot convenient) and we were a train away from Shinjuku station with access to so many other points in the city. The room was exceptionally clean and the staff were so friendly. I would absolutely stay here again!

There wasn't anything I didn't like.