The place is great as we were looking for a bigger room for a family of three. Most hotel rooms in Japan only offer small rooms for two. Ideal for families / friends who travel in group. The room also contains amenties, such as fridge, TV, sink, which are always appreciated. There's a Family Mart very close by. A smaller supermarker right at the corner and another larger one within 5-10mins walk.

It's a bit of a walk from Akihabara Station (10-15mins). Please note that the hotel is not that close to Akihabara main area, which is on the other side of the station.

love the location, staff are really helpful,they called taxi and help with luggage storage even they can’t store all of them

a bit small for 5 of us,3 teenagers n 2 adults, with more than 5 luggages but we manage. Oh we have to carry our luggagge to the room on our room and there is no room service if stay less than 3 days.

It was exactly what we needed! The space was sufficient, excellent facilities & supplies and the tatami with futon beds were a hit with the kids, who are very familiar with marae style sleeping arrangements. Suited us perfectly, giving us the room needed to enjoy our last days in Japan to sort, pack and still be able to rest well, enjoy meals at the dining table and sharing the bathroom facilities wasn't too much of a hassle. Although we didn't use it - the option of a washing machine was also a plus. The location was within walking distance of great eateries, stores and attractions. They have a vending machine on-site which was handy. With no set plan/itinerary, we enjoyed the freedom of walking around the area and finding spots to explore. We found the Akihabara Station to be the most convenient for us, a playground just a few meters away was handy and the surrounding streets were generally quiet. Staff were friendly, communicated well & helpful and a late checkout option was available for a fee (% of a night stay) which we took advantage of as our flight out from Narita wasn't until late evening. Overall, really happy with the stay - would definately recommend this room option for a family or group of 5.

That we didn't stay here longer!

Our family of 5 stayed at the start and end of our trip. First time we had the Japan style family room with the extra space for futons; that suited us best, as the second time we stayed in 2 rooms for our 5 due to lack of availability of the other room. The apartments are clean, comfortable and well appointed. The toilet is separate - always a bonus for a family group. Towels were replaced each day if desired. The washer-dryer was in use several times a day. It’s so convenient to have this in the room. The area was close to stations, lots of restaurants for meals, konbinis and supermarkets. Easy walking distance to the main Akihabara Electric town area.

Can’t think of anything significant.

Location is perfect with a variety of local places to eat. Not too far from the Akihabara station. Loved the fact we had our own laundry in room. Also having a code as a key instead of a physical card was useful. The hotel provides umbrellas to use in case it rains.

The only thing missing were extra pillow cases and cleaner sheets. I usually bring our own sheets and blankets whenever we travel so it didn’t affect us too much. The pillows are also not the most comfortable.

Very convenient, had everything we needed as a home away from home for a family with a toddler. Very clean and spacious and all facilities worked well. Rooms were quiet despite being near the train line. The room had blackout blinds which was useful as we were jet lagged and sleeping odd hours. Could login to Netflix with our account About 7 mins walk from the main station and located near some good ramen eateries and a supermarket 1 min away

Would prefer a security card to tap into the elevator and room rather than the pin As an aside, and nothing to do with the hotel itself, I wouldn’t stay in Akihabara again with a young child. Generally it was very busy and touristy and not child friendly. We should have realised this before we booked but this is just a note to other parents of young travellers.

This room was easily the biggest room we stayed in during our trip to Japan. The bathroom was very spacious with double sinks as well as separate cubicles for toilet and shower. The room also came with a washer dryer as well as a small pantry and a 6 seater dining table. The space included a traditional Japanese style tatami mat room as well as two TVs. The staff was extremely friendly as we booked last minute and very much obliging for any requests from our end. The property also had a lot of free amenities and we could hire certain items for free like a baggage weighing scale and a Nintendo switch. Even though the location was about 12 minute walk from the akihabara train station the neighbourhood had a lot of eating spots nearby as well as a convenience store within a 2 minute walk.

Nothing.

The location was great! We used Google Maps to locate the hotel, and it was a breeze. A 10-minute walk from Akihabara Station. With 4 luggages and 2 kids (12 and 10y.o) in tow, no problems encountered. Akihabara Station is only 2 stops away from Tokyo Station. The neighbourhood felt safe at night or even at 6am, when we checked out. Loads of nice restaurants, bars, cafes ( even a cat cafe). Akihabara is the place people from all over Tokyo go to for their good deals on electrical appliances. And it's tax-free for foreigners.

English instruction on the operations of the washing machine would have been great. Took a while to figure out how to use it.

The apartment is about 800m away from Akihabara Station but situated in a tranquil location, so you are close enough to all the eateries and shopping around Akihabara but far enough that it is peaceful, so much so that you don't realise how close you are to the busy shopping centre. There is a great bakery and a ramen shop with a long line of people waiting 30 minutes before it opens at 11 am (it closes at around 3 pm). There is a small supermarket to buy groceries (less than 100m) but a larger one less than 5 minutes away on foot. The room is excellent. It has everything one needs for self-catering. The toilet and bathroom facilities are fantastic, with a modern washing machine. Oh, the washing machine. The room came equipped with social media sensation Balmuda oven.

Nothing

This apartment is good for a family of 4, or for 4 friends who can share 1 toilet and shower together. There is 2 beds, and a bunk bed - so it is sufficient for 4 people to stay. The room is all through the touch keypad, so no keys or cards needed. Fuss free! It is also a 5 to 10 minutes walk from all the train stations around (towards the all the 4 different directions you walk to)! Additionally, you can wash your clothes here! You don't have to bring too much clothes so you can shop more!

The room might be stuffy after a while, but you can air the room by opening the windows. Lights might be in your face if you are sleeping at the bunk bed area, with the kitchen just next to you too. But I think it is fine if you are able to choreograph your movement in the room.