Hotel is excellently located within Azabu-Juban and a short 5 min walk from the metro station. Within walking distance to Tokyo Tower. Staff were friendly, helpful and spoke functional English. Lobby features a free drink vending machine ( in little cups) with an assortment of cold and hot beverages. Rooms were clean and standard Japanese business size and had comfortable mattresses and duvets with complimentary TV on-demand services (Japanese language only). Hotel also features a selection of pillows and a device to match your head with the pillow in the lobby which was neat.

No major complaints, just a few little things. Room had a newer air conditioning unit but it seemed to go into an ECO or standby mode at times ( would recirculate but not cool), so you would have to coax it back to life with a push of a button on the remote. Not a big issue, but as it was 28 degrees Celsius at night I'd wake up at 3 or 4 am and found it become a bit uncomfortably warm and would have to "beep" the A/C back to life. Room was non-smoking but a faint historical cigarette smoke smell was noticeable at times.

I came here with a friend as part of a long trip during my break from medical school. the room was very good for the money. the free drink machine was a great touch. the hotel itself was close to entrances of the train station and very close to multiple convenience stores. Would definitely stay here again!

It was confusing to me how to adjust the temperature in the room. There was a bit of dust on the vents above the beds.

The staff was friendly and when I did not know specific words or phrases they were able to use their English to fill the gap. The room and location were both good and the room was fairly clean.

The walls were a little thin so I felt uncomfortable talking on the phone late at night but this can’t be helped. Also cleaning under the bed more than once is always recommended. ;)

The staff were very polite and helpful. The building was modern and the room was perfect in any aspect. We experienced an earthquake during the night (4.20 am) and we felt extremely safe. All the objects we placed on the desk were in the same place after the oscillations. The hotel provides free drinks from their vendor machine which we loved so much. We also found pajamas and sleepers in our room.

The only downside was the windows, they were locked and it was not possible to open them. I can understand that it was for safety reasons, however we couldn't get some fresh air from the outside.

super clean, affordable and convenient hotel. staff were beyond kind and helpful. room was small (typical for Tokyo I guess) but that place definitely exceeded my expectations. close to subway (ginza or shibuya are half an hour away by subway) . you can pick your pillow from a selection they have, they offer amenities at reception (hair brush, mouth wash etc). toothbrush was horrible but they sven had free hair bands! and there is a venting machine that offers drinks for free. even the shampoo etc they had at at the room was of great quality. also they offer luggage storage. I have stayed at hotels with different price tags. normally if it’s cheap it’s dirty or staff is rude. this hotel is a brilliant exception!

I am not writing reviews often but i was to planning to write one for this one as i feel it totally stands out. The room was super small but squeaky clean. It has everything you need for a comfortable stay. The staff is really kind and helpful. There is a vending machine with many great options for free and they gave me a Japanese adapter for free and there is a display of pillows you can pick from if you re not happy with the one they gave you. There are also extra amenities for free like hair bands, toothbrush etc. Subway station is at a short distance. Ginza is 30" away with subway. I thought my passport has gone missing from my room and I was super anxious and frustrated about it. Although it was totally my mistake ( I have misplaced it), the staff remained extremely helpful, supportive and kind all the way. I have stayed in many hotels with different price tags but this hotel totally stands out. It is really surprising that in such an expensive city you can find such a gem!

The value for money is excellent. The hotel staff are very nice. There is a beverage machine that you can use for free in front of the reception.

I expected, since we are in Tokyo, that there would be more restaurants around the hotel. I ended up getting dinner from 7 eleven :(.

It was clean and convenient to the places I needed to go. The free drinks machine was a bonus. The staff were pleasant.

The property was very satisfactory. The staff do not speak English but it was not a problem.

Close to public transport links, cleanliness and comfortable. Free hot and cold drinks machine at the reception area is the bonus as I always looking forward to after a long day out.

None.

good property to stay