A very comfy place to stay as a family, specially because of the apartment facilities it has to offer. Location is good, a bit far from the city centre however very much accessible and with your immediate needs walkable distance away. Lots of restaurant choices, a magnum (supermarket), a hospital and bus stop all walkable distance from the hotel. The staff have been nice and courteous. However the breakfast is mediocre and basic (but good food, less selection) and will be easily bored if you plan to stay more than a couple of days. I'd also recommend to not take the airport pickup option from the hotel as you will find various other cheaper option but no offense.

The breakfast is mediocre and basic (but good food, less selection) and will be easily bored if you plan to stay more than a couple of days. I'd also recommend to not take the airport pickup option from the hotel as you will find various other cheaper option but no offense.

- Very clean hotel and the smell on the entrance is amazing. - Staff were very friendly, and they want to help in anyway they can. - Breakfast is good enough. - Room was very spacious. - Mattress very comfortable. - Bathroom is modern and water pressure is amazing. - The most important thing, bathroom have bidet (Shattafa). - Close to restaurants, and a big supermarket (Magnum).

- It’s a bit expensive, but for what you get, worth it. - Do not replenish bathroom supplies when cleaning the room, except upon request.

Excellent property and facilities, helpful staff, very clean and well maintained, good location near to some nice restaurants and supermarkets at a walkable distance

1. Breakfast items were mostly the same everyday and were not labelled 2. Breakfast starts at 7.30am but there is a delay of 5-10 minutes. It would be nice if it started at 7am to accomodate early tours. 3. Shataf bidet water pressure was too high and it needs to be regulated. Some of the door locks inside the room were not smooth.

The room was very spacious, clean and luxurious. Absolutely loved the stay. I took a 1bhk apartment and it had 1 full bathroom and 1 toilet too. Everything about this place was great. There are restaurants, petrol pumps and supermarkets very close by. There are some tourist attractions as well nearby.

Nothing. Only thing was that when we asked for water they said they only provide 2 small bottles per day, which infact is not acceptable. Also the breakfast wasnt great.

Room size, cleanliness, quality of fittings and overall ambiance. Location was good too…many eateries and supermarket at a walking distance. Slightly away from the main market area but easily accessible through public transportation.

Breakfast could have been better

The location of the hotel is perfect for me, less traffic than in the center. The hotel is new, clean, very comfortable bed, pillows, staff is friendly, the gym is perfect. For me it's perfect choice to stay in Almaty.

No complains.

The decoration was of a high standard, really everything felt quality

Breakfast signs for food was not so clear and the staff on breakfast were a little bit non attentive to guests

It is new and clean appartment. Moreover, the size is great as it is big appartment compared with others.

Staff almost not knowing English to speak to.

Hotel is in excellent location..Rooms are big and comfortable stay.. Breakfast was good .Staff friendly .

The place is new and very clean. Close to the 24/7 supermarket and eataries. The size of the rooms are large.

Nothing to complaine