I recently had the pleasure of staying at English Marina Mombasa Hotel, and I must say, it was an excellent experience from start to finish. From the moment I arrived, I was warmly welcomed by Okoth at the reception, whose professionalism and friendliness set the tone for the rest of my stay. A big thank you also to Brenda, another receptionist who was equally helpful and courteous throughout. A special shout-out to our driver, Mathew, who was always punctual and kind, and also to the other driver whose name I, unfortunately, can’t recall – both made our movements comfortable and stress-free. I’d also like to appreciate the security personnel, especially those stationed at the entrance. Their diligence in ensuring the door was always locked made me feel very safe and cared for during my time there. A heartfelt thank you to the staff at Nautica and the other food court team – the food was consistently delicious, and the service top-notch. Every meal was a delight, served with a smile. All in all, it was a wonderful stay – the warmth, professionalism, and attention to detail by every staff member made it truly memorable. I highly recommend English Marina Mombasa Hotel and look forward to returning again!

Every thing

The staff were friendly and very helpful. When we arrived at the hotel we were upgraded at no cost to an executive suite, which was absolutely amazing. Nice balcony to sit out on with great views across the river to old town Mombasa. Beautiful room, with a very comfortable bed and nice shower. Large comfortable lounge and dining area. There was a large swimming pool just above the beach with great views to old town Mombasa and Fort Jesus. The pool was very clean and staff on hand for towels and drinks. Very close to the centre of Mombasa for any sightseeing that you wanted to undertake. A very pleasant stay.

More cutlery and crockery could have been provided if you had wanted to eat in the suite, but I am sure that would have been provided if we had needed it.

Everything was fantastic, let me start by appreciating the phenomenal workers in this beautiful facility. Everyone was very kind very helpful! Food is great! Views are to die for! One thing that really stood out for me..The security staff and the reception team! This company has invested in Human Resources. I normally like to review places I have been to especially in Kenya, These people are well trained, they are just professionals. I can talk about every single little detail but just know that it was a 10/10 special shout out to all the security officers! Keep doing your job the way you doing. Special thanks to Emily and Moses at the Reception. The housekeeping guy, Lady security officer infront of our suite B105 You're all wonderful. I forgot name of the lady who Checked us in and informed us we had been upgraded. Thank you so much. I will be coming back again and again. I love love it.

Well everything was amazing. Only thing I found strange is the sale of whiskey bottles. Bar man informed us that for a bottle of ie. JW Black label 750ml would be cost of single tot which is 600kes multiply by 25 tots. That's Clean 15000kes for a JW Black Label. That was reaaaally bizarre. Anyway it didn't ruin our evening. We laughed about it. Took a taxi outside to a liquor store outside and managed to get the same at a fraction of that and enjoyed it in our suite.

I loved and enjoyed the facilities at the hotel esp the pool & the spa.The views from the pool are breathtaking and I’m so glad i got to watch the sunset from the infinity pool. The rooms are very clean and well tended to. Loved the beddings and the mattress was extremely comfortable . The service is swift & efficient and staff very warm & welcoming. The variety of restaurants also makes it very convenient and caters to all guests preferences. I particularly enjoyed the Alfredo pasta from Arabica restaurant and id highly recommend it.

I didn’t quite enjoy the breakfast options i feel it could be better & more diverse. The first apartment i stayed had issues with the Ac but they were kind enough to change apartments for us. The 2nd apartment had issues with the bath tub being incapable of holding water which makes it impossible to use. The Fridge in the 2nd apartments was also quite inefficient but I’m glad the reception called in technicians to fix it.

The hotel was beautiful, clean and all the staff members were amazing and helpful. We rented 2 hotel rooms since there were 7 of us and they made sure to give us rooms next to each other. The cleaning crew was very nice, gave us anything we needed extra of, and was very easy to approach throughout our stay.

Although the hotel was beautiful and was in a jaw dropping location a lot of the amenities didn't work. Both refrigerators in the separate rooms didn't work, the room with the 4 guest AC stopped working, we couldn't get microwave, so we had to keep throwing away food we just got from room service. Wish there was more options with breakfast as well.

Very very good all around. Room was good as was the bathroom, bed etc. Good kitchen if you feel like cooking. I personally used the restaurants.

Sushi chef needs to understand that mayonnaise is never put on sushi under any circumstances. The scourge of mayonnaise needs to be abolished permanently. If people are chilish enough to like it, then they can ask for it on the side.

Great location with nice views over the creek and very handy for town. Very friendly, helpful staff and very clean. I have stayed in some more expensive hotels but this represents all round best value for money. Only missing ingredient is proximity to the beach. Not important to me personally but others may have different priorities.

A superb, excellently managed hotel with a very clever business model. It is the first time we have stayed there for work, but we will most certainly think of English Point again, even for events. It is right on a small beach just across from Mombasa island. The bars and restaurants of the hotel are quite exceptional. Perhaps a tad expensive, but on balance fully worth it. Like always, what makes English Point really shine is the staff, who are all completely amazing.

I really couldn't identify any negatives.

The service from the restaurant was great. Paul is excellent. Very happy to have been served by him. The band was great too and the meals as well. Packing breakfast for us cz we had an early flight was very thoughtful. Moses at the front desk has very exceptional customer service skills. Very happy to have been served by him.

Breakfast was great, the staff are exceptional - professional and friendly, making you feel at home. Some even gave tips as to where to visit in the area. Loved the rooms, very clean, cozy and well-equipped. The Spa was wonderful, therapists were truly professional. Nice jacuzzi too.

The view from my room could have been better, but that is what I had booked for initially so my bad. I noticed that other sides of the rooms had nice view of the pool and nearby beach.