The hotel sent a driver to pick us up from the airport and allowed for very late-night checkin after our flights from Canada. We liked that there was always clean drinking water available for guests. Breakfast was delicious and staff were very helpful. Overall a very pleasant stay and we would return.

Guests should be warned that the use of your hot tub comes with a price. We were not aware of this and were asked if we wanted to use the hot tub by staff who did not inform us that this would cost money. The sauna did not work on our second night but these a minor inconveniences compared to a relatively great stay at Woodmere.

The stuff is great, they help with everything, they are flexible to match your needs. I like the swimming pool. They have a nice restaurant. They answer you online very fast. But the best ever, it is the MASSAGE SERVICE. I took two massages and they were ones of the best in my life, honestly, amd the best in a hotel. The professional is very good, good technique, taking care, adapting to your pain and needs and for a good price. With no doubt, if I go back to Nairobi I choose this hotel and this professional massage. Hopefully the hotel takes care of his stuff and keep them.

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The rooms were comfortable and clean and had everything I needed. The staff and management were really friendly and very helpful. The restaurant had a good range of meals and drinks and was also a good place to work. it is really excellent value for money! The location is great too

Some things need a little updating, but these are minor: The mosquito nets in some rooms need replacing, also the mesh on windows. The showers are good but flood the bathroom even when taking care. Reception were happy to change my room though and then I was fine

The reception by Francis was excellent. The checking in was seamless. The staff was friendly and helpful. We enjoyed swimming at the heated pool. The beds were cosy enhancing good quality sleep. The pillows were fluffy. The room was spacious enough,there's socket near the bed. I loved the bathroom floor. Theres a restaurant on site ,however if you love home made meals ,there is a Mall approximately 15 minutes away. This was a home away from home.

The swimming pool is a bit small with lots of trainers and trainees. There's no notice that the pool does not have a shallow or deep end to alert inexperienced swimmers. However there are registered swimming coaches on site.

We stayed in the 'old school' part of the hotel and loved it. Our room.was better than the photos. The gardens, especially outside by the road and entering the hotel are lovely. The pool area has a nice vibe too. The surrounding area has supermarkets and restaurants in walking distance.

It would have been nice to have some basics in the apartment, for example, tea, coffee and water plus a few more plates, cutlery etc. There is no full time service by the pool, you need to phone your request through or go to the restaurant. Sometimes felt that we were disturbing them.

Staff are so friendly, is spacious and fully furnished with everything you need, the small "shop/fridge" to buy soft drinks is very handy and location is very good. Staff were extremely helpful for everything, very kind and made my stay very comfortable. Everything advertised is indeed true and I would totally go back!

It would be great to include at least 1 tiny bottle of water as complimentary. The curtains are white in most windows except the main one so room gets bright, which anyway I solved with a sleeping mask. Unfortunately, a very specific one off occurance was, that there was some sort of insect in the bed since I woke up with many bites and I developed an allergic reaction; this is a one off because I had stayed in another room the same week and nothing like that happened and was perfect, but worth to check that specific room.

Woodmere is fantastic! We traveled with our four kids and stayed in a large apartment and the apartment, staff, pool, and facilities exceeded our expectations. Woodmere will definitely be our go-to place to stay when we are in Nairobi.

The rooms are a bit old but this gives the place charm. A few things didn't quite work like the shower head kept falling off the wall, the door lock stopped working one day and some lights didn't work. But we were able to over-look most of these things given how great everything else was.

I just love the interior design of the older apartments - the style is unique, the vintage furniture has a special feel about it and the large balconies are great for hanging out or working. It is great to have a proper bath and not just a shower. Recent addition of a restaurant in a new building is a very nice bonus as well as access to a spacious swimming pool. The apartments' location is very convenient as well. Highly recommended!

Once again my stay is awesome i feel so comfortable and very safe to be here.. i highly appreciate being here.. Francis your service was perfect you understand what a customer needs..to woodmere you will forever be my second home. Alice you were so welcoming thank you for making me feel at home

Everything was upto my standard 100%

The apartment is super nice and clean. The staff is very friendly.

I can't recommend the restaurant. We waited more than 40 minutes and did not even get our coffee even though there were not many people. Everyone was complaining that it took that long and we were not even able to have our breakfast because we had to leave as our guide for the day was already waiting.