The staff was very nice and accommodating when I ran into issues using the dryer. There were also free breakfast rice ball bento vouchers for each night of the stay given. The spa was very quiet so it was very relaxing using the facility.

The hotel WiFi had 2 channels. One didn't allow access.

located in a very peaceful area, and 5 mins walk to the shopping arcade, a big park, kids plaza Osaka. the hot bath on the top floor is very nice. The staff was very kind and caring.

the bed was a little too soft, felt like springs were worn out in the middle.

Great position near Osaka metro and stations. Clean room in a quiet zone. Public onsen in the hotel.

The airconditioners in the public areas are very noisy. My toilet had a noisy leak.

The staff was courteous and accommodating. While I was waiting in the lobby for 3:00pm to arrive, a staff member approached me to say I could check in early.

There automated check in machine wouldn't scan my passport.

The sentou was great and the room was comfortable and clean. The night staff were super friendly and accommidating. Even though I made a mistake with my bookng, they kindly assisted me and made sure to help me correct the error I made. Super helpful!

Everything was fine!

Accommodates late check ins. The rooms were pretty standard but felt fresh and not outdated. They have a public hot spring bath that's cheap and open late. I was able to extend my check out time for a fee. The price of my stay was very reasonable

Not very sound proof

Good location. Clean and complete with what I needed. Good value

Replacing the key when I thought I’d lost it would’ve been 9000 yen! Glad I found it.

Great staff and location

n/a

Nice bed comfortable and people are very helpfull, its in a nice location and very clean.

Airway bit dusty for people with hay-fever or dust allergy maybe, I am only light sensitive, but I think it's a minor thing

hot spring bath on the rooftop, friendly staff

small room, air conditioning hard to operate (couldn't find instructions in English)