We love anything related to the Hilton and this Hotel did not disappoint. The staff was very nice and friendly and made sure we were happy with our check in. They were accommodating. My family and I really enjoyed the breakfast provided by the hotel. We were especially please with employee Alvaro, he helped us with our bags the moment we arrived and during breakfast was very helpful and made sure we had our food, drinks and anything else we needed. He did a very good job and we were very content with his customer service skills. He really did go above and beyond for that and it shows he does the same for other customers. Thank you Alvaro.

I can say that I wish my family and I had connecting rooms, that would have made my visit much better, but overall the stay was good.

We'd like the room, clean and private. Breakfast was good and gym was great too. Also, we enjoyed the hotel it is located to walking to a few restaurants, bakeries, stores, coffee shops.

It was ok. It met our expectations.

The staff is so kind and helpful, the position is safe and 10 minutes from the airport. The hotel offer a free shuttle to the airport. The room are perfectly clean and new. We didn't have breakfast because we left very early. A perfect spot if you will spend a night to relax before the flight.

Staff,There was a gentelman that worked there that helped me get to the border when the cab service did not accomadate me, I wish I remembered his name but I was gratefull. Any time I had a question all of the staf were very helpfull.

I did not relize when I booked how far away I was from downtown so it cost me a bit in cab fares,my mistake.

Breakfast is awful and always is when I stay here as not well made or too processed or substitutes made in recipes to save money like spam for ham and French fries for breakfast potato’s or a little green sauce from can poured over nacho chips instead of tortillas for cheap version of chilichiles.

Breakfast is aweful with lots of cheap product substitutes and canned food

Super close to the airport! Starbucks in the corner. Kids loved the poool! Great breakfast! Amazing customer service! Everything was great! Will be back!

Everything was phenomenal!

The property was very clean and everything was in order. Customer service is the number one priority for all the staff. All the staff members were amazing. They go above and beyond to make you feel comfortable. If you have to stay in Tijuana, make this your go to spot.

Key card would stop working from time to time. Could’ve been my wallet or the keycards.

Great customer service, friendly staff, great location close to airport, family friendly Also, great breakfast Felt very safe and comfortable

Great service and rooms are very clean. The atmosphere is very welcoming. The breakfast was delicious. Highly recommend and will definitely stay again.

Good location

Hotel charged me 150 U$ more then when I booked by Booking.com I left one Day early what shows on my Bill but they didn't reimburse my money