Good location

Our room. Every time our AC would turn on there would be a loud noise and an almost a thump, causing the door & the room/entrance to shake. which made a difficult to fall asleep due to the frequent noise. also, the shower doors did not maintain the water inside of the shower. There was a puddle of water every time we got out of the shower. Which even ran outside of the shower and onto the carpet floors.

The property is ideally located, just a short distance from the airport and surrounded by a variety of amenities, including bars, restaurants, a movie theater, and shopping complexes. The staff is exceptional—extremely helpful and responsive. Just let them know what you need, and they'll find the best possible solution for you.

Everything was just perfect

My stay was very good it was clean, beds were comfortable,breakfast was good After traveling all day it was nice to relax in a clean room

The shampoo and body wash dispensers were watered down and the shower floor was very slippery My husband went down to inform staff about the shampoo bodywash situation he had not yet taken a shower Staff informed him that all the bottles had been stocked and ready to use He jumps in the shower and much to his suprise the shampoo bottle didn't work and the body wash was watered down Needless to say he was very upset

Well, it’s a brand new Holiday Inn so everything was nice and clean. Obviously, the location next to a brand new hospital across from a wonderful outside, shopping mall with tons of restaurants wonderful places to eat

I didn’t like the fact that the fee kept going up every day

Breakfast items should have clear Tags since as example myself not taking beef & pork. But no any tags found. Room TV unable to have english language movies & no TV with YouTube or internet connection.

Really great for an airport hotel. Big spacious rooms, lovely showers and good breakfast. Close location to the mall so plenty of options for eating.

A bit commercial, and the tiles in the bathroom were very slippery when the roof leaked

Receptionist was kind. Although the room was not prepared when we got there, she made sure we received a comparable room and also gave us late check out as a consolation. Much appreciated. The lobby area was comfortable.

The room we booked was not the room we received. While we were able to get a king size bed, the bathtub that we had deliberately chosen in our booking in order to bathe our child, was not included in the room we actually received. Additionally, we had to wait an hour to check in, even though we arrived around 7:00pm, which we had previously communicated.

This property was excellent, this is my first time staying here and I I’ll return back!! I liked that the room had a refrigerator and a microwave. Really nice place to stay at!

Great rooms, comfortable, spacious and comfortable. 5-8 min drive from the Tijuana airport, near a big mall with stores Very quick check in and check out.

The location in the page shows it is across the airport, it is not, it needs a drive.

I really loved this hotel. The staff was very nice. My room was modern, spacious and clean. The breakfast buffet was limited but delicious, specially the fresh squeezed orange juice! And the hotel is located near a wonderful shopping plaza that has a movie theater and lots of restaurants.

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