Breakfast was wonderful and the staff thoughtfully provided a cake / pastry for our anniversary

I thought the room would be a bit more spacious but that’s not a big deal. I think I understand why cars must be parked and retrieved by valets, and yet when all the occasions for tipping are included and when one doesn’t always carry cash, that can be a bit stressful for one who wants to honor labor

Comfortable, quiet, and old-world elegant with a lovely garden in the courtyard. High tea was delightful. We were able to see fireworks from a cabana by the pool. The staff was kind in a way that felt genuine.

IPad in room didn’t work. No coffee in room but coffee until 8 am in the lobby.

Staff were amazing, helpful and all them lovely. Most of them speak Spanish and are extremely friendly. Location is unbeatable, just few minutes to all the shops in the rodeo drive area... but still secluded enough to be extremely quiet. Breakfast is popular among Los Angelinos and you find many people just coming for it. Lounge bar had live music and was quite lively and popular too.

It's not as cheap as other 5 star hotels, but I guess you get what you pay for!

Room Excellent. Service fantastic. We rented a cabana for the day service and food was terrific. We had a spa massage it was so good and relaxing.

Peloton bikes are not up to par, one has a seat that is from another brand and the water holder was broken on one side. The other Peloton has only biker shoe pedals and the weights were missing for the bike. There is only one floor mat and the Octane Fitness machine does not work.

Best hotel in LA

Nothing

it’s an exceptionally rare property — perfect on many levels — staff is amazing too. Jacuzzi was not working (one of my favorite things about this property)

The cars available for small transportation

the view from my room

the staff! we travel around a lot and we have stayed at one&only four seasons etc etc but the people and the level of service at the Peninsula was outstanding!

nothing! everyone and everything was super

Everything! Great service, great food and excellent location!

Nothing.

Housekeeping was very professional. They tidied up my room very carefully.

That would be a good idea to put a coffee machine in the room.