Everything is acceptable

Location

The location is pretty much in walking distance to a lot of places. The staff was friendly and was greeted with the smile at the entrance of the location. The cleanliness of the facility was pretty good over all. Mica's the restaurant I heard the food was really good and hot. I know the wine they serve is really good!

The first room we went into the sheets had some spots on it but they moved us to a new room and it was way better! The toilets are too low especially for tall people and the bathroom door could be a sliding door to have more room to enter into the shower. A microwave would be great to have in the room and breakfast should be included with the price of the room. The garage is too low with all the pipes running across the ceiling.

Great location, safe area for two females, pet friendly, very kind and accommodating staff. Front desk staff was super helpful and efficient, bartender was great, even the house keeping manager jumped in to help us move our luggage cart as we were checking out and asked us about our stay. You can tell that management has worked hard to select staff members who go above and beyond. I travel several times a year and have never had so much positive interaction with any hotel staff.

If I had to be a Karen and complain, I’d say the downside was that breakfast wasn’t included, but it’s only $20 per person for the buffet which isn’t bad. (I think free breakfast is a thing of the past and probably not their fault.) We did however have the sweetest waitress/hostess who took great care of us, so it was well worth it. Parking was $24/day but I believe it’s going to be like that anywhere in a city hotel, so again I wouldn’t blame the hotel for this.

Room was clean, roomy, and not noisy from outside traffic. We were able to find street parking since we arrived in the evening and their were no restrictions for the next morning (Sunday). It seems that parking on the street is not as easy as I would have liked, though I was lucky.

However, the wall between an adjacent room was thinner than I would have liked since I heard our neighbors and their TV very late at night. Next time, I'll ask for a room with no guests on either side, if possible.

The Bed and Pillows were quite comfortable and the Room was always cleaned, the location is great, a few minutes walk to almost everything, Banks, Restaurants, Shops etc.

The air conditioner was dripping water on the rug by the window and I got my socks wet a few times when I tried to look out without slippers.

The location was not far from everything, the place is clean,welcoming and comfortable and has a parking for the customers.

It’s not my first time there and I think they need to work on the customer service, the rooms that asked to be close to each other was in two different floors. And also they need microwave in each rooms. My date was mess up as well and they should have on the website or third party the deposit because I was surprise about it.

Nice room, comfortable bed and linens, nice bathroom. Staff very friendly. Breakfast buffet was excellent - fresh fruit, wide assortment of choices, health options available. Food at Mica restaurant also excellent.

Television news offerings were really BAD. No BBC, no CSPAN, no MSNBC. But of COURSE you have Fox (Faux) "News". C'mon. >:((((

I have stayed in this hotel several times when visiting DC. There is a metro station within an easy walk and many restaurant (mostly fast casual or casual) within an easy walk of the hotel. Beds are large and comfortable. Walgreen's, Starbucks, Panera even a movie theater within short walk. A good base for exploring DC if you don't have the budget to stay in the central part of the district.

Great location for our needs

Parking garage not well maintained. Parking via separate ticket with QR code which sometimes does not get linked to the hotel room. Ending up paying separately at higher costs. Fridge wasn’t working, room and facility in general needs an update.

Clean, friendly staff, great location right next to a Walgreens and a metro station for convenience of travel to DC.

No bottled water refills in the hotel room, no free breakfast, and the elevators need the key card to be operated.