Welcoming and super-helpful staff, the room was kept super-clean, and the breakfast was very good. The location is c9nvenient.

Cold water in the pool - needs to be 27-28 degrees to be relaxing. The sauna was not kept dry - it's challwnging, but it was resolved in other hotels I was staying. The wifi in the public spaces was excellent, but was too weak to work in the room. Perhaps, if it cannot be made stronger in the room, provide work corners at each floor with a desk, a chair, and a power plague.

My mom and I used to live in Bishkek a long time ago and have returned for a visit here. For the last night of our trip, I wanted us to stay in a nice place that would leave us with a good memory of Bishkek. The Plaza Hotel delivered that. The hotel is very sophisticated, clean and offers great amenities. I really enjoyed the buffet breakfast, which had an excellent selection of food and a beautiful terrace where you could enjoy your meal. The front desk and housekeeping staff were excellent.

The doorman needs to do a much better job. When we arrived at the hotel, we had a lot of luggage, and my elderly mom and I had to bring it into the hotel ourselves by loading the luggage cart, and he appeared afterwards and just helped us load the luggage cart into the elevator. We asked the front desk to call the doorman when we were checking out and he was nowhere to be found. A fellow hotel guest helped us with our luggage. This is not the level of service that one expects to receive at this kind of hotel.

- Very good location close to the downtown - Large rooms - Good breakfast

- A bit overpriced for last minute booking, much more adequate price if you book in advance - Some facilities need renovation (room 306 toilet seat for example) - When twin beds are separated the bedside socket is blocked, only accessible when the beds are joined - Breakfast is good except for no yoghurts and likes (at least didn’t see any during my 3 nights stay) - Wi-Fi unstable at times

Nice spacious hotel. Staff were friendly and efficient. Breakfast was great. The sauna/spa was also very good. Спасибо. 😊 You can walk around to various attractions. Great restaurant across the road towards the amusement park (it looks like a castle). The food is great, and the service needs a bit of work. 🤔

The shower head needs a clean as it doesn't spray properly, and the water doesn't drain quickly enough. WiFi is awful, and therefore, the TV also does not work properly. 🙄

The staff was extremely helpful and friendly, any questions I might have had were answered and solved efficiently.

The breakfast was not on par with the other services, e.g. yoghurt was not available, some food was at least temporarily out. The electricity socket next to my bed was not working, and I only discovered this in the morning as my phone was almost out of battery.

The location is very good, it is in the city center, the rooms are spacious, everything you need is there, I definitely recommend it, the guy at the reception is very responsive, I checked in at night, they checked me in quickly and did their job well, special respect to the guy, his name was Dastan if I'm not mistaken.

The room was huge, clean, modern and comfortable. The breakfast is plentiful and excellent choices. Other meals are smaller portions than I have seen elsewhere. However the service is fairly quick and the non English speakers use Google translate to understand your order. They also arranged my transfers from and to the airport. Nice parks nearby to go for a walk in.

One of the receptionists was quite brusque, but everyone else was helpful and polite.

I think we have been upgraded and stayed on the 9th floor which was a lovely surprise. The room itself was a suite and was fantastic, very clean and comfortable. The staff on reception were very helpful, friendly and attentive.

Swimming pool temperature was a little too cold for us although we did use it, it took a bit of getting used too.

The location was excellent. Walking distance to all the major downtown attractions. Beautiful interior, good breakfast, helpful staff.

The air conditioning in the room didn’t really work and it was very hot in the room. Also, the second day, the water didn’t get hot in the shower.

It is very well located, 5 mins walk from the centre. Rooms are spacious and washrooms are well equipped.

The rooms in the new wing are new and modern as compared to the old wing. The decor can be re-modelled for the new wing. Extra beds are payable and not in good condition, we got a saggy bed for 1200som. Breakfast doesn't have many options for vegetarian people.