Location! Hotel is walking distance from the morning market and the malls. Loved that there are food vendors right across the street. The bus station is down the street. The rooms are very clean. Housekeeper staff was very helpful and prompt with request. The breakfast was good, there are varieties and also a noodle soup station. Wish we would've had more time to enjoy the hotel amenities like the pool and gym.

The lobby is always busy, full of loud and rude tourists. I know this has nothing to do with the hotel but man, some of these tourists need to learn to be not so rude. We got pushed in elevators and butted in at breakfast buffet lines. The hotel needs more staff who can speak other languages besides Chinese and Lao.

Good location, clean, good facilities and internet.

Saw a few bugs in the room. I also request a king size bed online but was told they only had queen beds. Why are you advertising king size Beds online?

Failey close to some essential shops. Not a very long walk to night markets also.

The breakfast buffet was ok.i think you could have had creamer available for coffee.

Everything is OK

I liked the cleanliness of the rooms and the beds were comfortable as well. I also liked the pool on the 4th floor. It was nice and cool which was nice considering it was outdoors. The weight room had some modern looking machine weights and treadmills although there wasn't alot of variety in machine weights.

The hotel is very tall (maybe 20+ stories) which meant we waited for awhile for one of the 3 elevators they have, especially if there are many guests staying there. The rooms themselves were really small, especially if you chose the standard room size but I think they have larger room sizes also.

Helpful reception staff

Still unfinished. No restaurant yet.

Excellent fitness facilities.

There are only 3 lifts for the guest and it was frustrating. Breakfast during early hours was difficult because full of group tourists from China and Korea.

I liked the gym, the pool as well as the sauna.

There were a lot of cockroaches in our room and the cleaners were very lazy to clean our room when we asked them too and when they did clean they didn’t do it properly.